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  Public Ticket #2657606
[ERROR] Failed to import
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  • jonathan started the conversation

    [ERROR] Failed to import ” One Click Demo Import – log_file_2019-04-10__12-53-07 ” (Medios) what is the fixed for this issue?

  •  675
    Neuron replied

    Hi Jonathan,

    Is there anything missing from the demo import? That can be only a placeholder missing, so it will be replaced automatically. You can ignore that.

    The demo seems to be importer correct.

    Kind Regards


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  • jonathan replied

    But I cant download full theme with image, I cant see any image here!

  • jonathan replied

    An error occurred while fetching file from: https://neuronthemes.com/arkhitekton/demo-importer/header-templates.xml!
    Reason: http_request_failed - cURL error 28: Connection timed out after 10001 milliseconds.

  •  675
    Neuron replied

    Hi Jonathan,

    I am truly sorry for the late reply, we had some holidays + the weekend. We'll try to cover as much as possible this week.

    1) Unfortunately, the images are not included in the package, since not all of them are free to use. If you need specific images, I can bundle them and send it to you.

    2) It seems like your server execution time is on low settings, I have uploaded that XML template here, so please extract(unarchive) it and upload it directly at Tools > Import (Run WordPress Importer).

    Feel free to ask for anything you need.

    KInd Regards


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