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  Public Ticket #2653365
Media Gallery not working
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  • audreymarianne started the conversation

    Hello !

    I have an issue about the media gallery I set up. It's showing everything just fine in the Elementor editor, but once I publish and update the page and go see it on my website I have to refesh the page for the gallery to show on the web browser (tried with Firefox and Chrome). Otherwise it's just a blank page.

    I've already followed the instructions about updating the Neuron Core plugin with the Market Plugin but it did not solve my problem.

    Thank you so much in advance as the media gallery I want would be a very important feature in my future website.

    - Audrey

  •  933
    Neuron replied

    Hi Audrey,

    Can you please add the following code at Appearance > Customize > Additional CSS, and tell me if that solved this issue.

    .wow {
        opacity: 1 !important;
        visibility: visible !important;
    }

    Feel free to ask for anything you need.

    Kind Regards


  • audreymarianne replied

    Hello,

    Thank you for your fast reply.

    I added the code and it works !

    Thank you so much, I'm really glad the media gallery is now working. Your answer was really easy and effective. Thanks again !

  •  933
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes