Hi,

I am very sorry for the late reply, we’re on holiday until 10 of January, please expect a delay in the replies. Happy holidays, we wish you all the best in 2021.

That is not possible via the theme, but you can do that easily via this plugin.

- https://wordpress.org/plugins/remove-cpt-base/

Feel free to ask for anything you need

Kind Regards

Hi,

We’re sorry for the late reply, we got back working today, the replies time will get normal now(within a business day).

Glad to know, feel free to ask for anything you need

Kind Regards

Hi,

I am sorry for the late reply, feel free to ask for anything you need.

Please update as following.

Theme Version: 2.1.8
Plugin Neuron Core: 2.1.6

To update the theme, please install the following plugin and connect it through Envato, you'll be able to update it automatically.

- https://envato.com/market-plugin/

After updating the theme, make sure to delete the plugin Neuron Core and install it again, the latest version bundles the plugin.

Feel free to ask for anything you need.

Kind Regards

Hi,

1) Glad to know, feel free to ask for anything you need.

2) The option to change the product prefix is placed on Settings > Permalinks. 

- https://prnt.sc/wmesjg

Maybe you don't need the help of the plugin at all with WooCommerce Products.

Kind Regards

Hi OraLabora,

I understand your concern, but as for the product that is not working it should be related to WooCommerce.

For more, I would suggest you read here: https://docs.woocommerce.com/document/removing-product-product-category-or-shop-from-the-urls/

Kind Regards