I have the Arteon theme running and I have the Neuron Post element a couple of pages. The problem is that more often than not it isn't loading straight away and refreshing the page clearing cache etc. doesn't always work.
This is of course far from optimal when dealing with visitors and the client is keen on the feature but not impressed with the the functionality :)
Any ideas how to solve this? It seems like this is loading issue - something must be bypassed when loading the page.
I am very sorry for the late reply, we're on holiday until 10 of January, please expect a delay in the replies. Happy holidays, we wish you all the best in 2021.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.
Hi Neuron Themes
I have the Arteon theme running and I have the Neuron Post element a couple of pages. The problem is that more often than not it isn't loading straight away and refreshing the page clearing cache etc. doesn't always work.
This is of course far from optimal when dealing with visitors and the client is keen on the feature but not impressed with the the functionality :)
Any ideas how to solve this? It seems like this is loading issue - something must be bypassed when loading the page.
Best Regards Emil Babin
Hi Emil,
I am very sorry for the late reply, we're on holiday until 10 of January, please expect a delay in the replies. Happy holidays, we wish you all the best in 2021.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.
Feel free to ask for anything you need.
Kind Regards
Back again - was down because of surgery. Great way to start the year :)
I think I have resolved the issue, going from a staging server to a live server, tweaking caching, etc.
I keep a lookout and willl get back to you if the problems resurfaces - thx!
Best regards
You are welcome anytime Emil, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes