Okay
  Public Ticket #2642343
Shop and Posts pages
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Comments

  • Rob Snow started the conversation
    December 27, 2020 at 10:05am

    Hi
    Thanks for all your help. I am close to getting the site to point of release.

    There are two sticking points remaining. I have taken to Elementor Support and they said that these are probably due to Theme overrides, and to contact you.

    1) For some reason, after creating a new template for the SHOP page, the universal menu, that appears correct on all the other pages is missing the first menu item on this SHOP page. In the source code it says that the menu item is disabled? Not sure why and how that has occurred. Can you help?

    2) I have created templates for SHOP and POST ARCHIVE and assigned the FOOTER template to them, but they do not show. Can you help make them visible. I believe they are underneath as you can see the blue appear when you scroll down.

    Thanks


    Rob

  •  933
    Neuron replied
    December 28, 2020 at 9:26am

    Hi Rob Snow,

    Happy holidays! 🎉🎉

    I am very sorry for the late reply, we were not working at the weekend.

    Can you please provide me with your wp-admin, so I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Rob Snow replied privately
  •  933
    Neuron replied
    December 28, 2020 at 4:40pm

    Hi Rob Snow,

    1) As you can see from the screenshot, it's getting a disabled class, and then it's getting a display none, this is not coming from our theme, this maybe is coming from any plugin so to avoid that I've added the following code at Appearance > Customize > Additional CSS.

    - https://prnt.sc/wbmg3n

    .disabled.menu-item-1331 {
    display: block !important;
}
ul.align-items-stretch {
    align-items: center !important;
}

    2) They're displaying alright on the footer, please try to clear the cache of your browser, or tell me if they need to show another way.

    - https://prnt.sc/wbmuut

    Feel free to ask for anything you need.

    Kind Regards


  • Rob Snow replied
    December 28, 2020 at 4:43pm

    This is the footer, not what you have shown in - https://prnt.sc/wbmuut

    Thanks


    Rob

  •  933
    Neuron replied
    December 29, 2020 at 9:16am

    Hi Rob Snow,

    I've removed the display conditions form that footer template, and then I've set that footer to be displayed on every page by going to Appearance > Customize > Footer, then I've set the footer at the shop page to be inherited from the theme style and now it's showing alright.

    - https://prnt.sc/wc48bj

    Feel free to ask for anything you need.

    Kind Regards


  • Rob Snow replied
    December 29, 2020 at 9:22am

    Hi again

    Thanks for all that.

    It is showing now on all pages, but the issue with the SHOP page is that the you are at the top of the page, the FOOTER flashes on and off.

    This is when I use Safari. Not sure if it is the same on other browsers.


    Rob

  •  933
    Neuron replied
    December 29, 2020 at 9:34am

    Hi Rob Snow,

    Please have a look into this plugin SG Popup Builder, it seems like that is interfering with position and causing overall issues.

    - https://prnt.sc/wc4mp1

    Feel free to ask for anything you need.

    Kind Regards


  • Rob Snow replied
    December 29, 2020 at 2:58pm

    All working. I don't need that plugin anymore as I can do pop-ups in Elementor.

    Thanks for all your help.


    Rob

  •  933
    Neuron replied
    December 29, 2020 at 2:59pm

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes