I have purchased the Bifrost theme and would like to download the demo pages. When I click on a demo and choose import, I just get this message: Error: Internal Server Error (500)
The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the website's server but the server could not be more specific on what the exact problem is.
PHP Recommendations
Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000
If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:
Be careful using these settings, some hosting companies don’t allow users to change the PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.
Hi!
I have purchased the Bifrost theme and would like to download the demo pages. When I click on a demo and choose import, I just get this message: Error: Internal Server Error (500)
Br, Line
Hi,
Can you please provide me with your WP-admin, I will have a quick look to see what's going on, make sure to click on private reply.
Feel free to ask for anything you need.
Kind Regards
Hi,
The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the website's server but the server could not be more specific on what the exact problem is.
PHP Recommendations
If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:
Be careful using these settings, some hosting companies don’t allow users to change the PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.
Feel free to ask for anything you need.
Kind Regards
Hi,
Thanks for your fast reply.
I tried making these changes but I stil get the same error. Anything else we can try?
Br, Line
Hi Line,
Please read the article below and follow the instructions on how to fix Error 500.
- https://azelab.freshdesk.com/support/solutions/articles/19000068055-can-t-import-demo-data-internal-server-error-500
Feel free to ask for anything you need.
Kind Regards