Okay
  Public Ticket #2632265
The Portfolio and Testimonial Carousel are not displayed on Safari
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Comments

  • Hille Hackenfort started the conversation

    Unfortunately, my portfolio is no longer there. I can still see it in Firefox and Chrome. But nothing is visible in Safari or on my iPhone and iPad

  •  675
    Neuron replied

    Hi Hille,

    Can you please let me know the version of Bifrost & Neuron Core, they should be on the latest version.

    - Bifrost: 2.1.7
    - Neuron Core: 2.1.4

    Feel free to ask for anything you need.

    Kind Regards


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  • Hille Hackenfort replied

    I use Bifrost Child, Version: 2.0.1 with Parent Bifrost Version: 2.1.7 and Neuron Core 2.1.4

  •  675
    Neuron replied

    Hi Hille,

    It seems like there's an issue with a tool that we use for animation, can you please provide me with your wp-admin.

    We'll see where the issue really stands and release a patch update for it.

    Make sure to tick private on the reply.

    Kind Regards


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  •   Hille Hackenfort replied privately
  •  675
    Neuron replied

    Hi,

    We're sorry for the issue, but it seems like WordPress 5.6 messed our JavaScript calculation for masonry and somehow the posts were not showing in Editor or in the Frontend, we'll work today to fix the issue and release a patch(update) which will fix it until we do you can downgrade your WordPress version to 5.5 via the plugin below:

    https://wordpress.org/plugins/wp-downgrade/

    We'll let you know when the theme is ready.

    Kind Regards,
    NeuronThemes


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  • Hille Hackenfort replied

    Thank you! I have downgraded and everything is fine :)

  •  675
    Neuron replied

    Hi,

    We have just released an update that fixed the issue of loading animations that was messed after the update of WordPress 5.6, you can install the update directly with the Envato Market plugin or manually.

    https://envato.com/market-plugin/

    Make sure to remove the Neuron Core and install it again from the fresh copy, it will be available in Appearance > Install Plugins.

    Bifrost: 2.1.8
    Neuron Core Bifrost: 2.1.6

    Feel free to ask for anything that you need.

    Kind Regards,
    NeuronThemes


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  • Hille Hackenfort replied

    Unfortunately, this does not work. As soon as I go back to the newest Wordpress version, the portfolio is gone again.

  •   Neuron replied privately