Okay
  Public Ticket #2630718
product page, Neuron Theme Plugin
Closed

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  • prinsenstudio started the conversation

    Hi, on my product page this appears. "The plugin NeuronThemes share is not activated, please activate it and try it again. The plugin can be found in includes > plugins."

    I can not seem to find where and how I can fix these.

    Can you guide me ?
    Thank you

  •  933
    Neuron replied

    Hi,

    You need to install the Neuron Core plugin and activate it which is required by the theme, you can find it if you go to Dashboard > Appearance > Install Plugins.

    Feel free to ask for anything you need.

    Kind Regards


  • prinsenstudio replied

    Hi, the Neuron Core plugin does not pop up when we use a search for it in the plugin section. 

  •  933
    Neuron replied

    Hi,

    Sorry, I apologize for that, can you please sent me a screenshot of that, because our Centaurus doesn't use the Neuron plugin.

    Feel free to ask for anything you need.

    Kind Regards


  • prinsenstudio replied

    Thank you, the screenshot attached indicates

    "The plugin NeuronThemes share is not activated, please activate it and try it again. The plugin can be found in includes > plugins."

  • prinsenstudio replied

    The other tickets are taken care of, now just this message of the Neuron Plugin.
    Can we get it out of the way ?
     

  •  933
    Neuron replied

    Hi,

    I am sorry for the late reply.

    I apologize for this issue, I thought that I've already included that, so now I've updated the Centaurus theme and installed the latest version for you.

    Feel free to ask for anything you need.

    Kind Regards


  • prinsenstudio replied

    Thank you for this, it looks good now.

  •  933
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes