Okay
  Public Ticket #2609670
I'm having problems when I try to edit the Header or some Demo pages with Elementor.
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  •   carrilloyevenes started the conversation
  •  933
    Neuron replied

    Hi,

    The error also says: “Learn more about debugging in WordPress.”

    Please check the error logs on your server for a more specific error message, which may give a clue to why this is happening on your website/server. If you need help locating them, ask your hosting provider to help you with that.

    If you cannot find error logs or if you don’t find any helpful info in the error logs, try Enabling debugging.

    Feel free to ask for anything you need.

    Kind Regards


  • carrilloyevenes replied

    Hola, buenos días

    Desde de mi proveedor de alojamiento me dicen lo siguiente:

    ____________________

    El error_log de la web muestra estos errores de ayer:

    [23-Nov-2020 19:14:45 UTC] Error You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ') AND ( w47fa_term_relationships.term_taxonomy_id IN (37,38,39,40,42,43)

    [23-Nov-2020 18:53:05 UTC] PHP Fatal error: Uncaught Error: Call to undefined function get_field() in /home/grupoart/public_html/carolinajimenez.es/wp-content/themes/amartha/functions.php:300

    Puedes ver mejor los errores revisando el fichero error_log de la carpeta /public_html/carolinajimenez.es/ y de la carpeta /public_html/carolinajimenez.es/wp-admin

    Pásaselos al soporte del Tema ya que el problema al ser del propio código desde aquí no podríamos ayudarte

    ____________________

    Me mantengo a la espera de noticias.

    Gracias,

  •  933
    Neuron replied

    Hi, 

    Sorry for the late reply, 

    That was happening because you haven't install the Advanced Custom Field plugin, which is required by the theme, so now I've installed and activated it for you and everything is alright.

    Feel free to ask for anything you need.

    Kind Regards