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  Public Ticket #2608220
Images, Revolution slider
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Comments

  • Torondel started the conversation

    Hello, I bought and installed your theme. I have a problem, the images do not appear in the portfolio. Have you already noticed this problem?

    Another problem: when I activate the 'Revolution slider' plugin I get a "fatal error" message.

    Can you help me?

  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    If you're talking about demo images, we're sorry but they're not included for copyright reasons.

    And can you please attach me a screenshot of that error.

    Feel free to ask for anything you need.

    Kind Regards


  • Torondel replied

    Hello, 
    I understand for the demo images, no problem.
    But these are all the images that are not displayed on my site. I uploaded 2 images in the portfolio, but they are not displayed. I put a screenshot in copy.

    Do you have an idea?
    David

  • Torondel replied

    For the extension "Revolution slider", here is the error message : "Fatal error: Uncaught Error: Call to undefined function mysql_error() in /home/torondel/www/wp-content/plugins/revslider/inc_php/framework/db.class.php:29 Stack trace: #0 /home/torondel/www/wp-content/plugins/revslider/inc_php/framework/db.class.php(127): UniteDBRev->checkForErrors('fetch') #1 /home/torondel/www/wp-content/plugins/revslider/inc_php/revslider_params.class.php(42): UniteDBRev->fetch('wp_revslider_se...') #2 /home/torondel/www/wp-content/plugins/revslider/inc_php/revslider_operations.class.php(1072): RevSliderParams->getFieldFromDB('general') #3 /home/torondel/www/wp-content/plugins/revslider/settings/general_settings.php(41): RevOperations::getGeneralSettingsValues() #4 /home/torondel/www/wp-content/plugins/revslider/inc_php/framework/base_admin.class.php(343): require('/home/torondel/...') #5 /home/torondel/www/wp-content/plugins/revslider/revslider_admin.php(56): UniteBaseAdminClassRev::requireSettings('general_setting...') #6 /home/torondel/www/wp-content/plugins/revslider/revslider_admin.php(39): RevSli in /home/torondel/www/wp-content/plugins/revslider/inc_php/framework/db.class.php on line 29"

  •  933
    Neuron replied

    Hi David,

    Sorry for misunderstanding you, can you please provide me with your WP-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Torondel replied privately
  •  933
    Neuron replied

    Hi David,

    1) At the Portfolio Categories you need to select a Query and it will work alright.

    https://prnt.sc/vp5od3

    https://prnt.sc/vp5pas

    2) I've installed you a fresh copy of slider revolution, so now it's alright.

    Feel free to ask for anything you need.

    Kind Regards


  • Torondel replied

    Great, thank you very much!
    Just one question: where is this setting?
    I did see your capture, but I can't find it in the dashboard?

  •  933
    Neuron replied

    Hi David,

    Sorry that I forgot to tell you, you can find that option if you go to your home page and edit the portfolio, and at the functionality tab, you will find it.

    - https://prnt.sc/vp69pz

    - https://prnt.sc/vp6awz

    Feel free to ask for anything you need.

    Kind Regards


  • Torondel replied

    Perfect, thank you very much for your reactivity!

  •  933
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes