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  Public Ticket #2592703
Hamburger not working
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Comments

  • Pau Kokura started the conversation

    Hamburger (neuron) does work on all pages until I make any single change in the page settings tab (the neuron one). Steps to reproduce:

    - Create a header with Elementor Pro, including a Hamburger (neuron) and a sliding side menu. All instances.

    - Create any page. Doesn't matter blank, template or modified. All inherited settings remain unedit. Preview. The menu hamburger works fine.

    - Go to neuron settings for this page. Check "Body Offset" (Doesnt matter on or off). Preview. The hamburger doesnt work any more. Go to edit again and re-click the option so it remains with both unchecked. It's still not working.



  •  933
    Neuron replied

    Hi Pau Kokura,

    Can you please provide me with an URL of your website so I can see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Pau Kokura replied privately
  • Pau Kokura replied

    Sent privately. Thank you.

  •  933
    Neuron replied

    Hi Pau Kokura,

    I can't really find what's going on with that hamburger, so can you please provide me with your WP-admin, so I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Pau Kokura replied privately
  •  933
    Neuron replied

    Hi Pau Kokura,

    I am very sorry for the late reply, we were not working on the weekend.

    We've removed you the sticky effect at Appearance > Customize > Header > Layout > Transparency, and now the hamburger is working alright.

    Feel free to ask for anything you need.

    Kind Regards


  • holaworld replied

    Hello,

    I'm having the same problem and I see your solution which solves the problem for the burger menu to get it working again, but not for the sticky header. It's either one or the other!?

    I need to have the sticky header working and I'm using the "Overlay Header Modern". As soon as I set the options to "Sticky Header" in either the Customiser or the page's backend (same story for both pages and portfolio pages) the burger menu stops working. Can we get a solution please?

    Thanks!
    Dmitri

  •  933
    Neuron replied

    Hi Dmitri,

    Can you please create a new ticket and provide me with your WP-admin, so I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  • holaworld replied

    Hello,

    I've created a new private ticket now.

    Thanks in advance!

  •  933
    Neuron replied

    Hi,

    Okay, I will respond to you on that ticket.

    Feel free to ask for anything you need.

    Kind Regards