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  Public Ticket #2578951
Burger Menu stopped working on Mobile
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Comments

  •  1
    acidoverride started the conversation

    For some reason the burger menu no longer appears when clicked? Nothing has changed on the site other than updating the PHP version?

    Thanks

  •   Neuron replied privately
  •  1
    acidoverride replied

    Do I remove the old Neuron Core plugin before installing this one?

    Also where did I get the updated theme version? Just download it again? Will this override the current theme?

  •  933
    Neuron replied

    Hi,

    Yes, you need to delete the older version of Neuron Core plugin and install that one that we've sent you.

    Please download a fresh copy of Bifrost theme to get it updated.

    Feel free to ask for anything you need.

    Kind Regards


  •  1
    acidoverride replied

    When I redownload the Theme files it just seems to be 2.0.0?

  •  933
    Neuron replied

    Hi,

    Please try to update it by downloading Envato Market plugin, so please read this article and follow the steps.

    - https://www.wpexplorer.com/envato-market-plugin-guide/

    Feel free to ask for anything you need.

    Kind Regards


  •  1
    acidoverride replied

    Ok sorted, theme updated!

    Messed with my header template though so that needs sorting. It no longer overlays the hero section background image like its lost its absolute positioning. 

    Also, there's still nothing happening when clicking the burger menu on mobile. I can set my desktop browser to mobile size and it works, just not on the actual mobile device itself?

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your WP-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   acidoverride replied privately
  •   Neuron replied privately
  •   acidoverride replied privately
  •   acidoverride replied privately
  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    We've cleared the cache of your website and now it's alright, because it was not opening from the older code.

    Feel free to ask for anything you need.

    Kind Regards