Okay
  Public Ticket #2578111
checkout page
Closed

Comments

  • leeloosha started the conversation

    Hi, My checkout page looks like this - under your order and shipping (I have attached image), can you help.

    Also I would like to have shipping method only in the checkout page and not on the basket page but when I try to change ir from the WooCommerce panel under shipping setting it makes the shipping completely disappear.

    Thanks


  •  675
    Neuron replied

    Hi,

    Can you please upload the screenshot somewhere else, I am not able to open the image. Sorry, it seems like system issue.

    https://imgbb.com/

    Kind Regards


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  • leeloosha replied

    yes, here it is

    https://ibb.co/x2JF62n

    and even without inserting the address and having the selection for the shipping method, some parts are not aligned right

    https://ibb.co/kSNrhfK


  •  869
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please provide me with your WP-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   leeloosha replied privately
  •   Neuron replied privately
  • leeloosha replied

    Hi,

    But that's not what is making the problem. and I don't mean to the right side. I mean in the right look. 

    The page looks BAD.

    Pleas take a serious look because the theme is causing this problem. I have changed the theme to a default theme and this page looks perfectly fine. 

    Also in Firefox its really bad. see images attached. We can not publish the website like this. 

    we need too launch this website already since 5 days ago and we cant. 

    Please help

    Thank you 

    https://ibb.co/tLSW3px

    https://ibb.co/ryJmhxQ

    https://ibb.co/R4rQkH0

    https://ibb.co/Kxf5pnC

  •  869
    Neuron replied

    Hi,

    Sorry for the late reply.

    As you can see from the screenshot, that's not causing by our theme but by the parts of codes that you've added at Appearance > Customize > Additional CSS.

    So please do try to remove parts of code and see which one is causing that problem, because if you have added that code for an input you need to be more specific with CSS Classes or IDs, the code that you've added is in general and it will be applied to all the inputs you have in your websites.

    -https://prnt.sc/v8i9s6

    Feel free to ask for anything you need.

    Kind Regards


  • leeloosha replied

    Thanks. 

    I have erased that code but I still have a problem in Firefox. 

    the .woocommerce table tr .product-name is to narrow. pleas check the screen shoot

    I also would like the buttons to be aligned left and not right as they are by default

    .woocommerce table tr td {
        text-align: left !important;
    }

    I appreciate your help on this.

    https://ibb.co/ZMfSHZK

  •  869
    Neuron replied

    Hi,

    1) Please add the following code at Appearance > Customize > Additional CSS.

    .woocommerce-checkout-review-order-table tr.cart_item td.product-name {
        width: 100% !important;
    }

    2) Can you please sent us a screenshot of  those buttons that you want to change their positions.

    Feel free to ask for anything you need.

    Kind Regards


  • leeloosha replied

    ok thanks. 

    for Firefox you have to put less than 100% otherwise the problem passes the the other column. 

    I have added 

    .woocommerce table tr td {
        text-align: left !important;

    for the buttons and now it looks good. 

    thanks

  •  869
    Neuron replied

    Glad to know that you've managed to fix itsmile.png

    Feel free to ask for anything you need.

    Kind Regards