Hi there, I've imported demo theme (clean-photography) but it doesn't appear on my themes menu. How can I activate this theme? Please help us ASAP. Thank you.
There was an error while downloading the Clean Photography demo, so we have imported it manually on your website via Tools > Import, and now everything is alright.
1. I would like to import the clean photography theme layout and make the main(portfolio)page exactly the same. Should I change the image layout(size) one by one manually?
2. Contact page: The contact page shows the contents in vertical line, but how could I change this as the original theme shows?
3. Contact page: Could I know how to remove the 'Buy now' button on the right side and replace our logo instead of the social media(inactivated now) on the left?
4. Contact page: on the contact page, it doesn't allow me to reduce the box height anymore. Can you please have a look on the web page please? You're still a co-administrator.
5. About us: I was going to put a background image behind the main title on Service page, but somehow I cannot click the box and edit.
6. About us: The align is accurate when I edit it, but it the align (Ce Uk and other texts) doesn't match on the left when I check on the website.
It would be wonderful if you could help us. Thank a lot for your help!
1) Clean Photography is with Masonry Layout and you can use whatever resolutions of image you want and there wouldn't be blank space between them, and if you want to have the same as the clean photography you need to upload photos that have those revolutions that are in the demo.
2) We've checked your contact page and we think that's alright, but can you attach us a screenshot of it how do you want it to be.
3) Please hover at the Edit with Elementor button in the top of the page then click on Overlay Menu Interactive, and there you're editing the header of that page and you can delete that button and add the site logo element there.
4) As you can see from the screenshot those icon box were filled with CSS code and there was defined the height of that box, so we've removed that code and added just your description and also we've set the the typography that they had before.
1) I've tried to follow the instruction but I can only use 'text' navigator to select that section and then it only allows me to add the image on the background of 'text'. I would like to add the background image on the whole grey colour section, but somehow I cannot click this navigator to edit.
2) I managed to add the header with the site logo and the hamburger menu, but I cannot delete the header of the page and buy now button on the Elementor page as it doesn't show up.
3) About us: The align (Ce Uk and other texts) still doesn't match on the left when I check on the website.
4) There are 4 inactivated widget boxes on the bottom when I click hamburger menu, I can I hide this?
5) There are 3 sub-categories in Portfolio menu, and I found 2 of them are the same link. How can I separate them as a individual link but using same page theme?
It would be wonderful if you could help me. Thank you so much!
4) Those are social icons which you can use or delete either, all you need to do is to go to that header and then use navigator to find the second section where are those social icons.
I sorted out almost all issues, but I have few questions.
1) I found the link is the same between cafe and office menu( Portfolio sub items) So when I edit something in Cafe menu, then it also changes in office menu. How can I separate them? I still want to keep them as a sub items in portfolio menu.
2) And I'd like to unable to click the portfolio menu(parent), and to able to click only the sub items- Restaurant/cafe/office.
3) I hid the social media icons on the bottom on hamburger menu, but it stills appears.
4) In About us menu, the hamburger menu has been removed. I tried to add on the top right, but it only allowed me to make a new column on the top. How can I add the hamburger icon on the top without a new column?
1) Yes, you're right, those two sub-items of menu have the same original page which is Side Portfolio v8, so please go to Appearance > Customize > Menu > Main Menu, and there you can delete on of them and add a new item to your menu, to add it as sub-item you can do it by drag-drop it into the Portfolio item.
1) I added new sub-item menu on portfolio, and I cannot delete the copyright on the footer. It is in portfolio-Restaurant&Takeaway.
2) I'm wondering if this theme support multilingual function for the whole website or each page. If so, could I know how to make it please?
3) There are double header on Contact page. I tried to remove on Edit page and Edit with elementor, but I couldn't see the difference on preview. I'd like to use the logo on the left and hamburger menu on the right side. It's find whichever is deleted between those two headers, but I can still see the social media icons on the second hamburger just as a side note. How can I remove one of those headers and remove the icons?
4) I'm trying to edit the text on Service page with 'Edit with Elementor' and somehow it doesn't allow me to edit the text. I wonder this error also happen to you.
3) You've created two headers, the first one is with Theme builder and the second one you have created in your page at the top, so we've removed that header that you've created at the top of your page and customized the header with Theme Builder, also we've removed the social icons again, because you're using different headers in your page and you need to delete them form all the headers.
4) All of your content seems to be editable, can you please sent us a screenshot which content can't you edit.
1) If you want to remove navigation only for Restaurant & Takeaway you need edit that portfolio then go to Settings > Portfolio Item Settings and at navigation set it to hide.
2) Your image box was filled with CSS code so we've removed that and created you a new one, at this one we've added you some <br> elements to break the lines, so now you can edit it.
Hi there, I've imported demo theme (clean-photography) but it doesn't appear on my themes menu. How can I activate this theme? Please help us ASAP. Thank you.
Hi,
Can you please provide me with your WP-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
There was an error while downloading the Clean Photography demo, so we have imported it manually on your website via Tools > Import, and now everything is alright.
Feel free to ask for anything you need.
Kind Regards
*edited
Hi,
Thank you so much for your help.
1. I sorted out the theme issue, but I wonder how I could change the photos size from landscape to portrait as the clean photography theme looks.
2. How can I import these layout https://neuronthemes.com/bifrost/contact-classic/
https://neuronthemes.com/bifrost/about-split-screen/
https://neuronthemes.com/bifrost/services-creative/
for my website?
Thanks a lot!
Hi,
1) Please go and edit that media gallery, then go to thumbnail and turn on thumbnail reziser and there you can choose the size of your images.
- https://prnt.sc/uukbsy
2) Please go to Dashboard > Appearance > One click demo import > Pages and there you can import those pages you want.
- https://prnt.sc/uukdde
Feel free to ask for anything you need.
Kind Regards
Hi,
Thank you so much for your support!
I've got a few more questions,
1. I would like to import the clean photography theme layout and make the main(portfolio)page exactly the same. Should I change the image layout(size) one by one manually?
2. Contact page: The contact page shows the contents in vertical line, but how could I change this as the original theme shows?
3. Contact page: Could I know how to remove the 'Buy now' button on the right side and replace our logo instead of the social media(inactivated now) on the left?
4. Contact page: on the contact page, it doesn't allow me to reduce the box height anymore. Can you please have a look on the web page please? You're still a co-administrator.
5. About us: I was going to put a background image behind the main title on Service page, but somehow I cannot click the box and edit.
6. About us: The align is accurate when I edit it, but it the align (Ce Uk and other texts) doesn't match on the left when I check on the website.
It would be wonderful if you could help us. Thank a lot for your help!
Hi,
1) Clean Photography is with Masonry Layout and you can use whatever resolutions of image you want and there wouldn't be blank space between them, and if you want to have the same as the clean photography you need to upload photos that have those revolutions that are in the demo.
2) We've checked your contact page and we think that's alright, but can you attach us a screenshot of it how do you want it to be.
3) Please hover at the Edit with Elementor button in the top of the page then click on Overlay Menu Interactive, and there you're editing the header of that page and you can delete that button and add the site logo element there.
- https://prnt.sc/uvy6rb
- https://prnt.sc/uvy7s6
4) As you can see from the screenshot those icon box were filled with CSS code and there was defined the height of that box, so we've removed that code and added just your description and also we've set the the typography that they had before.
- https://prnt.sc/uvyl88
- https://prnt.sc/uvyo3e
5) If you can't click on that section you can use navigator to select that section and then you can add the image on the background of it.
- https://prnt.sc/uvyd6z
6) We've removed that padding-left that had the Ce Uk heading and also set that inner-section gaps to no gap.
- https://prnt.sc/uvyduv
- https://prnt.sc/uvyf44
Feel free to ask for anything you need.
Kind Regards
*Edited
Hi there,
Thank you so much for your support.
1) I've tried to follow the instruction but I can only use 'text' navigator to select that section and then it only allows me to add the image on the background of 'text'. I would like to add the background image on the whole grey colour section, but somehow I cannot click this navigator to edit.
2) I managed to add the header with the site logo and the hamburger menu, but I cannot delete the header of the page and buy now button on the Elementor page as it doesn't show up.
3) About us: The align (Ce Uk and other texts) still doesn't match on the left when I check on the website.
4) There are 4 inactivated widget boxes on the bottom when I click hamburger menu, I can I hide this?
5) There are 3 sub-categories in Portfolio menu, and I found 2 of them are the same link. How can I separate them as a individual link but using same page theme?
It would be wonderful if you could help me. Thank you so much!
Hi,
1) Sorry, we misunderstood you, there's how you can set an background image in that page, you need to add it on the background of the section.
- https://prnt.sc/uyagc4
2) Please just go and edit that header where's the buy now button, and then right-click on it and you can delete it.
- https://prnt.sc/uyai0a
3) We've set to that inner section gaps to no gap and we've removed the padding of the text at the top.
- https://prnt.sc/uyajn5
- https://prnt.sc/uyaklr
4) Those are social icons which you can use or delete either, all you need to do is to go to that header and then use navigator to find the second section where are those social icons.
- https://prnt.sc/uyam86
5) Please go to Appearance > Menus and there you can remove them from the parent page or include any other page.
- https://prnt.sc/uyany9
Feel free to ask for anything you need.
Kind Regarsd
Hi, thanks a lot for your support!
I sorted out almost all issues, but I have few questions.
1) I found the link is the same between cafe and office menu( Portfolio sub items)
So when I edit something in Cafe menu, then it also changes in office menu. How can I separate them? I still want to keep them as a sub items in portfolio menu.
2) And I'd like to unable to click the portfolio menu(parent), and to able to click only the sub items- Restaurant/cafe/office.
3) I hid the social media icons on the bottom on hamburger menu, but it stills appears.
4) In About us menu, the hamburger menu has been removed. I tried to add on the top right, but it only allowed me to make a new column on the top. How can I add the hamburger icon on the top without a new column?
Thank you so much!
Hi,
1) Yes, you're right, those two sub-items of menu have the same original page which is Side Portfolio v8, so please go to Appearance > Customize > Menu > Main Menu, and there you can delete on of them and add a new item to your menu, to add it as sub-item you can do it by drag-drop it into the Portfolio item.
- https://prnt.sc/uzp5v0
- https://prnt.sc/uzp5id
2) Please go to Appearance > Menus and then at Portfolio item please select the unclickable.
- https://prnt.sc/uzp673
3) Maybe there was something wrong going on when you were trying to remove them, so now we've removed them for you.
4) You've set that header section to be hidden for desktop, so we've made it to be shown.
- https://prnt.sc/uzp6qk
Feel free to ask for anything you need.
Kind Regards
Hi,
Thank you so much for your help!
1) I added new sub-item menu on portfolio, and I cannot delete the copyright on the footer. It is in portfolio-Restaurant&Takeaway.
2) I'm wondering if this theme support multilingual function for the whole website or each page. If so, could I know how to make it please?
3) There are double header on Contact page. I tried to remove on Edit page and Edit with elementor, but I couldn't see the difference on preview. I'd like to use the logo on the left and hamburger menu on the right side. It's find whichever is deleted between those two headers, but I can still see the social media icons on the second hamburger just as a side note. How can I remove one of those headers and remove the icons?
4) I'm trying to edit the text on Service page with 'Edit with Elementor' and somehow it doesn't allow me to edit the text. I wonder this error also happen to you.
Thanks a lot for your support.
Hi,
1) Have you managed to delete it because we're not seeing any footer in that portfolio item.
- https://prnt.sc/v24fov
2) We suggest you to download Polylang plugin for translating your website.
- https://wordpress.org/plugins/polylang/
3) You've created two headers, the first one is with Theme builder and the second one you have created in your page at the top, so we've removed that header that you've created at the top of your page and customized the header with Theme Builder, also we've removed the social icons again, because you're using different headers in your page and you need to delete them form all the headers.
4) All of your content seems to be editable, can you please sent us a screenshot which content can't you edit.
- https://prnt.sc/v24pjk
Feel free to ask for anything you need.
Kind Regards
Hi,
Thanks for your help!
1) Is it possible to remove <Prev / Back to Portfolio / Next> on the footer on portfolio-Restaurant/takeaway page?
2) I managed to edit the text on Service page but it doesn't allow me to divide the paragraph. Is there any way to edit? (Attachment- Before/After)
3) I'd like to enable the website to choose the language by customers' choice, does Polylang plugin provide this function or is it just for us(Admin)?
4) The hamburger menu is invisible on mobile version. I took a screenshot but it's unavailable to add an attachment as I'm editing this text.
Thank you so much
Hi,
1) If you want to remove navigation only for Restaurant & Takeaway you need edit that portfolio then go to Settings > Portfolio Item Settings and at navigation set it to hide.
- https://prnt.sc/v3lmud
2) Your image box was filled with CSS code so we've removed that and created you a new one, at this one we've added you some <br> elements to break the lines, so now you can edit it.
- https://prnt.sc/v3lsm7
- https://prnt.sc/v3ltka
3) Please read the article below on how to create a language switcher on your website.
- https://polylang.pro/doc/the-language-switcher/
4) Can you please attach us with a screenshot, because we don't know exactly for what are you talking about.
Feel free to ask for anything you need.
Kind Regards
Hi,
Thank you so much for your help.
1) I've attached the screenshot- The hamburger menu on mobile version doesn't work.
2) I hid the Navigation in Portfolio item settings but it doesn't work. Maybe it works on your computer if an error has occurred on my computer?
It'll be awesome if you could help us. Thanks a lot!
Hi,
1) Please go to advanced tab of menu and go to Responsive and made it to be shown for mobile devices.
2) Please edit the portfolios and go to Portfolio Item Settings tab and at navigation set it to be hide.
- https://prnt.sc/v52uij
Feel free to ask for anything you need.
Kind Regards