Bifrost Is way more complicated to use than it seemed to be when we buy it. Moreover, a lots of templates can't work with each others and we encountered a lots of problems that we are not able to fixe. Even if the theme is visually impressive, we need to change it. Is it possible to be refunded?
Hi, Thank for your understanding. It's too bad cause we really loved your demo for Bifrost :-). We won't forget your studio for later. How can we ask for a refund ?
Hi,
Bifrost Is way more complicated to use than it seemed to be when we buy it. Moreover, a lots of templates can't work with each others and we encountered a lots of problems that we are not able to fixe. Even if the theme is visually impressive, we need to change it. Is it possible to be refunded?
Thanks for your help
Hi GFR,
Sure, we won't hold anything
Have you asked for a refund?
We're sorry that you're leaving, hope in the future our paths will cross again.
Kind Regards
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Hi,
Thank for your understanding. It's too bad cause we really loved your demo for Bifrost :-).
We won't forget your studio for later.
How can we ask for a refund ?
Thanks.
Renaud
Hi,
This is the link that you can ask for a refund.
- https://themeforest.net/refund_requests/new
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.