Okay
  Public Ticket #2533019
woocommerce product
Closed

Comments

  • MelHillDesign started the conversation

    Hello, I got the free Kyoto theme a while back and installed it on a website I'm working on. I've been working on building an ecommerce website with the theme and it's all been going well. However I've started adding products and the descriptions aren't showing up.  

    On my products page on the wordpress dashboard it says this: 

    Your theme (Kyoto) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

    1. Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
    2. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

    I decided that I needed to get support for this, because I couldn't find any updates for the kyoto theme. Today I bought the theme, along with the extra support for a year. Is there some update I can run on my old Kyoto theme to bring it up to date?

  •  869
    Neuron replied

    Hi,

    We have updated Kyoto to 1.2.2, which will contain all the new updates. You can install an update directly from ThemeForest or from your dashboard via the Envato Market Plugin.

    Feel free to ask for anything you need.

    Kind Regards



  • MelHillDesign replied

    Sorry it's taken so long, but I just installed the zipfile and ran the kyoto update and I'm still not seeing product descriptions anywhere.

  •  869
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   MelHillDesign replied privately
  •   Neuron replied privately
  •   MelHillDesign replied privately
  •  869
    Neuron replied

    Hi,

    We've checked your website and your product description was showing all the time but it was with white color, so now we've changed it's color by adding the following code to Appearance > Customize > Additional CSS.

    .woocommerce-Tabs-panel--description p {
        color: #000 !important;
    }

    Feel free to ask for anything you need.

    Kind Regards


  • MelHillDesign replied

    Thank you. 

  •  869
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  • MelHillDesign replied

    Actually, could you do that same thing but for the blog posts? They're also appearing white.  Thank you so much, in advance. The link and login should be the same, and I did leave you a glowing review. You've been great about this, and so patient. 

  •  869
    Neuron replied

    Hi,

    For the posts that you have created with Elementor you can set their color by going to the style tab of the text editor and then set them a color.

    - https://prnt.sc/updn9v

    And for the other posts that aren't with Elementor we've added you the following code to Appearance > Customize > Additional CSS.

    .p-blog-single__content p {
     color: #000 !important;
    }
    .wp-block-image figcaption {
     color: #000 !important;
    }

    Feel free to ask for anything you need.

    Kind Regards