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  Public Ticket #2528532
jquery error with plugin
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  • Hilario_del_Vaso started the conversation

    Dear Neuron Team,

    I am having a jquery error with a frontend submission form provided by the plugin "My Event Calendar". It was working fine for a while, I don't know what changed but now it's not working anymore.

    I have already contacted MEC support and they suggest there is a conflict with the theme.

    I don't want to change the theme but stick to bifrost, so I thought maybe you have an idea how to solve this?

    The error message is attached.

    Any help is very much appreciated. Thanks a lot!

    attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NDcwMzY0MDY4MDAsImRvbWFpbiI6IndlYm51cy5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTI0NzA2OX0.Cq869QMz82RUDWNfm1xYKYMJlGVdjiQ8tuL69nhzV0U

  •  933
    Neuron replied

    Hi,

    Please update the Bifrost theme to the latest version.

    • Bifrost Theme Version : v 2.1.4
    • Neuron Core Plugin Version : v 2.1.2

    Feel free to ask for anything you need.

    Kind Regards


  • Hilario_del_Vaso replied

    Hi,

    thanks a lot, indeed it seems that my bifrost is out of date (v 2.0.5), and my neuron core also (v 2.0.2). Anyway, wordpress does not prompt me to update either of them (see screenshots). Is there a way to update manually? (I have already tried the "check again" button).

    I do always update themes and plugins as soon as updates are available, so since WP did not show any updates, I didn't even realise that I wasn't running the latest versions of bifrost and neuron core.

    Thanks for your help!
    Chris

  •   Neuron replied privately
  • Hilario_del_Vaso replied

    Hi,

    thanks for the plugin.

    Do you know why wordpress does not prompt me to update the theme and the plugins?

    How do I know there are new versions if wordpress does not tell me?

    Thanks a lot!
    Chris

  •  933
    Neuron replied

    Hi Hilario,

    That's happening because our plugins are from Envato Market not directly by WordPress, so to get notify when there's an update please download the Envato Market plugin.

    - https://envato.com/market-plugin/

    Feel free to ask for anything you need.

    Kind Regardsd


  • Hilario_del_Vaso replied

    Hi Neuron Team,

    OK, I have updated the theme (to 2.1.4) and neuron core (to the version you sent me: 2.1.0)

    Anyway the error still persists :(

    Do you know what else it could be?

    Thanks a lot for your help and kind regards!

  •   Neuron replied privately