I don't know why my menu in mobile version doesn't work. When I make click on menu, it doesn't appear nothing. I tried all the config but I don't find the way to fix it.
Now I have provisionally other menu. But I want it with Neuron Nav Menu.
My intention is, make click on menu and that appear the menu options horizontal way but not fullscreen.
Might have something to do with the major Elementor 3.* update? At least on my site - the menu opens but is way too small and I can't change the width any more. Already contacted support but no response yet. Fresh install does nothing for me. Had to downgrade back to Elementor 2.9.* for now.
We've made it compatible with Elementor 3.0 so it's related with new Elementor version. But make sure that you have those versions of Bifrost and Neuron Core plugin.
I updated elementor to 3,0,5 and bought elementor pro 3.0.12 because. thought that fix the problem because I couldn't edit the menue section anymore but nothing changed.
Hello , I have the self problem, my mobile menu don't work and I installed the last version. I sent you my credentials from : [email protected], help me please, I tried all
Can you please provide me with your WP-admin, I will have a quick look to see what's going on, make sure to click on private reply, as this is your ticket no one else would be able to view it.
Hello.
I don't know why my menu in mobile version doesn't work. When I make click on menu, it doesn't appear nothing. I tried all the config but I don't find the way to fix it.
Now I have provisionally other menu. But I want it with Neuron Nav Menu.
My intention is, make click on menu and that appear the menu options horizontal way but not fullscreen.
How can I fix it?
Hi,
Please install a fresh copy of Bifrost then delete Neuron Core plugin and install it again.
Feel free to ask for anything you need.
Kind Regards
Might have something to do with the major Elementor 3.* update? At least on my site - the menu opens but is way too small and I can't change the width any more. Already contacted support but no response yet. Fresh install does nothing for me. Had to downgrade back to Elementor 2.9.* for now.
Hi,
We've made it compatible with Elementor 3.0 so it's related with new Elementor version. But make sure that you have those versions of Bifrost and Neuron Core plugin.
Feel free to ask for anything you need.
Kind Regards
Still doesn't work.
Bifrost 2.1.4
Neuron Core 2.1.2
I don't know why.
Hi Licua,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
How can provide you the wp-admin in message private?
Hi,
You can write it here but make sure to click on private before you sent or you can provide us via our email [email protected]
Feel free to ask for anything you need.
Kind Regards
The user and pass is in your mail.
Thanks
Hi Sergio,
We've checked your website and the Neuron nav-menu is working alright.
- https://prnt.sc/uaqtwg
Feel free to ask for anything you need.
Kind Regards
I checked, but still don't work for me...
Hi Sergio,
Can you please tell us in what browser or device are you testing it, because we've tested it and it opens alright.
Feel free to ask for anything you need.
Kind Regards
I tried with Firefox and Chrome. But if I let that menu, doesnt work for mobile
Hi Sergio,
Please create a Neuron menu and add it to your website, we will check that again even that was working before.
Feel free to ask for anything you need.
Kind Regards
hey , I have the same problem
but I use bifrost child 2.0
and I can't find a new update from the neuron core
i don't know what to do
Hi Vanessa,
Please create a new ticket and we will sent you the latest version of Neuron Core plugin there.
Feel free to ask for anything you need.
Kind Regards
its nots working
Hi Vanessa,
Can you please tell me which versions of theme and Neuron Core plugin you have.
Feel free to ask for anything you need.
Kind Regards
I use bifrost child 2.0and neuron core 2.0
the mobile menu is not working
I updated elementor to 3,0,5 and bought elementor pro 3.0.12 because. thought that fix the problem because I couldn't edit the menue section anymore but nothing changed.
Hi Vanessa,
The latest versions are:
But can you please try again to create a new ticket so we will sent you the latest version of Neuron Core plugin.
Feel free to ask for anything you need.
Kind Regards
I need to extend the support...
I can't make ne new ticket
Hi Vanessa,
We've created a ticket for you so please check it.
Feel free to ask for anything you need.
Kind Regards
Hello , I have the self problem, my mobile menu don't work and I installed the last version. I sent you my credentials from : [email protected], help me please, I tried all
Hi,
We've logged into your website and we've updated you the Neuron Core plugin to the latest versions, and now everything is alright.
Feel free to ask for anything you need
Kind Regards
Me Still hasn't not fix it. I don't know how do it
Hi Licua,
Make sure that you have the latest versions of the Bifrost theme and Neuron Core plugin.
Feel free to ask for anything you need.
Kind Regards
Is that version. but doesnt work
Hi Licua,
Can you please provide me with your WP-admin, I will have a quick look to see what's going on, make sure to click on private reply, as this is your ticket no one else would be able to view it.
Feel free to ask for anything you need.
Kind Regards
Hi Licua,
We've checked your website and Nav Menu element of Neuron is working alright.
- https://prnt.sc/vduog9
- https://prnt.sc/vdupcu
Feel free to ask for anything you need.
Kind Regards