Hey there, I was attempting to install the themes into WP and got this message above... our themeforest account "TeamAppyHour" is an account between myself and our founder. He logged on to purchase the theme, gave me the account login, and I went in to download the theme. I'm guessing that may have something to do with it... Thank you in advance for the help!
I am very sorry for the late reply, we were not working on the weekend.
Please grab only arteon.zip and extract only that in wp-content > themes. I am not able to find that issue online and it’s the first time, I am seeing.
Hmm... so I should be directly extracting into WP files? I have been trying to upload via the WP dashboard. Extracting to the theme folder worked! Thank you!
Hey there, I was attempting to install the themes into WP and got this message above... our themeforest account "TeamAppyHour" is an account between myself and our founder. He logged on to purchase the theme, gave me the account login, and I went in to download the theme. I'm guessing that may have something to do with it... Thank you in advance for the help!
Hi,
Can you please provide me with your WP-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
I am very sorry for the late reply, we were not working on the weekend.
Please grab only arteon.zip and extract only that in wp-content > themes. I am not able to find that issue online and it’s the first time, I am seeing.
Feel free to ask for anything you need.
Kind Regards
Hmm... so I should be directly extracting into WP files? I have been trying to upload via the WP dashboard. Extracting to the theme folder worked! Thank you!
You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes