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  Public Ticket #2480077
missing demo
Closed

Comments

  • farawaydesign started the conversation

    Interactive Links demo after import is empty. Can you help me to find a way to use it? thx

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   farawaydesign replied privately
  • farawaydesign replied

    Hello,

    I sent you a wp-login

    I'm waiting for the answer.

    thx

  • farawaydesign replied

    Hello,

    Till i'm waiting for the answer, I tried the Interactive grid template and it is empty as well...

  •  933
    Neuron replied

    Hi,

    Please can you give me the access as administrator, so we will check it again.

    Feel free to ask for anything you need.

    Kind Regards.


  • farawaydesign replied

    Hello,

    I changed this user to admin.

  •  933
    Neuron replied

    Hi,

    We're sorry but we can't find where are you using the interactive links, can you please tell us in which page are you using them.

    Feel free to ask for anything you need.

    Kind Regards


  • farawaydesign replied

    Currently i'm not using, but i imported it again. You find at Interactive links page.

    If you import it like admin you can find that it is only an empty page

  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    We've updated you the Neuron Core plugin with the latest version because you were using an old one.

    So then we have imported you the interactive links page and now it's alright.

    Feel free to ask for anything you need.

    Kind Regards


  • farawaydesign replied

    Thanks, 

    I still have problems with import.

    Most of the time sliders doesn't come with the theme.

  •  933
    Neuron replied

    Hi,

    Can you please sent us a screenshot of the sliders that aren't imported.

    Feel free to ask for anything you need.

    Kind Regards