Okay
  Public Ticket #2424609
Failed to install
Closed

Comments

  • bisera started the conversation

    Hi,

    I bought the Arkhitekton theme and when I try to install it I get this message:

    Failed to install %%themeName%% theme on WordPress websites. Installation "My Company": Unable to install theme 'arkhitekton' with version '1.1.5' to 'WordPress instance #7 ('https://antre.mk')'. WP-CLI response: 'Unable to find asset "arkhitekton" with sourceId "2" and ownerGuid "3CDA56F1-EFDE-492F-91FE-4F672F2285B9"'

    Can you help me with this problem?

    Thank you in advance,
    Bisera

  •  675
    Neuron replied

    Hi Bisera,

    I am very sorry for the late reply.

    Can you please highlight me with a screenshot, so I can check it further, via this information I am not able to understand it properly.

    Are you trying to install the theme via wp-cli? Make sure to extract the whole archive and install only arkhitekton.zip, that could be the issue.

    Kind Regards 


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