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  Public Ticket #2390475
Theme completely broken, no demo's imported work
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  • loon227 started the conversation

    So I downloaded the latest version of Bitfrost, uploaded and installed as usual with WP. Followed install wizard, and then tried to import a demo. 

    After the demo import says it has been completed, I load the website and it doesn't show anything, the main menu seems to be stuck on the right, with there being no images or layout, it seems completely broken. It seems to be menus that are the most broken, but overall it just doesn't work. 

    The child theme is installed and set, and all plugins up to date. 

    Any help very much appreciated! :) 

    Thanks

  •  675
    Neuron replied

    Hi,

    It seems like there is an issue to the menu itself, please go to Appearance > Menus and set a menu to the main menu location.

    Make sure to select a page for your home page at Settings > Reading > Front Page.

    Feel free to ask for anything you need.

    Kind Regards


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  • loon227 replied

    That fixed it! Thank you. 

    Could I ask you one more question, I can't seem to remove the title of a page, I created a new page, called it home with nothing on it and just a title and the title says 'home' and I can't hide it. I have also tried a plugin to remove it but didn't work either. I have set the page title to 'hide' on page settings and when customising it, any other things I'm missing? 

    Thanks again :) 

  • loon227 replied

    Ahh the menu's still don't work, overall the website is very buggy, hardly any demo's work, is there a compatibility issue with WP? I never used to have any of these issues about 6 months ago on Bitfrost pre 2.0. 

    I'm really struggling to use this theme now, do you have any suggestions? It appears one problem leads to another right now. 


  • loon227 replied

    Whenever I change demo, it just adds more mess to the menu, and it's impossible to change the style of it manually. 

  •  675
    Neuron replied

    Hi,

    1) Please check the hero, you can remove it for all pages at Appearance > Customize > Utility > Hero, or in individual pages at Page Settings > Hero, make sure to check if you're inheriting the values or not.

    2) Please go to Appearance > Menus and remove the unwanted menus, you can remove completely the menu and create a new one under different name, make sure to assign that to the main menu location.

    Kind Regards


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  • loon227 replied

    Amazing! Thanks so much. I really appreciate you replying to my probably simple problems.. 

    My final question.. I have a mobile menu, which used to open full screen, once the drop down icon is pressed. It no longer does that, just opens below the icon, but I have the Full Width box ticked and checked all other options in elementor, as well as making it a main menu in WP settings. 

    Is there something obvious i'm missing here? 


  •  675
    Neuron replied

    Hi,

    I am very sorry for the late reply, we did not work on the Weekend & Friday, due some holidays.

    Please check via the navigator tool, you may have two different menus.

    Navigator: https://docs.elementor.com/article/378-navigator

    Responsive Menu:

    https://www.youtube.com/watch?v=MDCe44z17zE&

    Kind Regards


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  • loon227 replied

    The website is running great, thanks for the help! May I ask one more thing.. when I made an accordion, I made it so when I updated the page via elementor, the items are all closed, but the first item on the list is always automatically open when the page is loaded. I believe this is probably an bug with the plugin?

    Thanks :)


    https://solsticestudios.co.uk/sustainability/

  •  675
    Neuron replied

    Hi,

    Can you please change to toggles? They will be closed by default.

    - https://prnt.sc/sjoj64

    Kind Regards


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