Okay
  Public Ticket #2375441
fatal error
Closed

Comments

  • kittenhood started the conversation
    April 24, 2020 at 1:31pm

    Hi, I recently installed the Arkhitekton theme and started using Elementor to edit it. I can still access the Wordpress dashboard but not the Elementor-based pages, which crash. The message that I got by email was "WordPress caught an error with your theme, Arkhitekton." 

    And some info: 

    WordPress version 5.4
    Current theme: Arkhitekton (version 1.1.5)
    Current plugin:  (version )
    PHP version 7.2.30

    Let me know if there's anything you can do to help. 

  •  675
    Neuron replied
    April 25, 2020 at 2:47pm

    Hi,

    Can you please make sure to install and activate all required plugins at Appearance > Install Plugins.

    Kind Regards

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  • kittenhood replied
    April 25, 2020 at 8:07pm

    Could you explain what you mean by "required" plugins? Everything is up to date. 

    I realize now that the error appears when I try to edit a certain Elementor page I was working on. I can preview it but not edit. Other parts work as normal. 

  •  675
    Neuron replied
    April 27, 2020 at 2:37pm

    Hi,

    I am very sorry for the late reply.

    By required plugins, I mean there are few plugins that are required by Arkhitekton. If you would not install them, a top bar notice would appear.

    So, can you please provide me with a screenshot of the exact page that is showing that.

    I would suggest you to flush the permalinks, by going at Settings > Permalinks and click save changes.

    Kind Regards

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