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  Public Ticket #2347846
Icons not displaying
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Comments

  • fabflow5 started the conversation

    Hello there,

    When I click on the menu icon on the right corner the menu shows, but it displays 4 rectangles, which I assume are social icons not displaying properly.

    Any idea of how to fix this? 

    I could like to  have three icons working (Facebook, instagram and youtube, but also I wouldn't mind getting rid of them completely.

    Please let me know.

    Regards, 

    Fabio

  •  675
    Neuron replied

    Hi Fabio,

    Please edit the header template and after that you'll be able to manage solve that issue, only by clicking onto them.

    In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign them to different pages, so please hover onto button Edit with Elementor and see if there appears a header template. https://prnt.sc/ppaaad

    Click onto the template and the editor for that template will be opened where you can easily edit it.

    - Video Tutorials about header builder.

    You can use as well the navigator too.

    https://docs.elementor.com/article/378-navigator

    Feel free to ask for anything you need.

    Kind Regards


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  •   fabflow5 replied privately
  •  675
    Neuron replied

    Hi,

    I am very sorry for the late reply, I hope for an understanding in these times, I hope you're safe on this pandemic.

    You're welcome anytime, feel free to ask for anything you need.

    The timeout usually comes from the server.

    PHP Recommendations

    Memory Size: memory_limit = 256M
    Script execution time: max_execution_time = 400
    Number of input variables: max_input_vars = 4000
    

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
    php_value memory_limit 256M
    php_value upload_max_filesize 10M
    

    https://wordpress.org/plugins/wp-htaccess-editor/

    Be careful using these settings, some hosting companies don’t allow users to change php settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    See, the maximum execution time is the one setting that you need to edit.

    Kind Regards


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