I have had this same error message for days now (see attached) when I try to go to Appearance > Customize and try to customise my theme by adding my logo etc. I have completely removed wordpress (plus the theme and my database) three times now from my server but after I reinstall it, the same thing is happening. Can you help please?
I am very sorry for the late reply, I hope for an understanding in these times.
Can you please let me know the version of WordPress? Please update it to the latest version (5.4), and make sure that you have installed and activated all the required plugins in Appearance > Install Plugins.
Feel free to ask for anything you need.
Kind Regards
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I have had this same error message for days now (see attached) when I try to go to Appearance > Customize and try to customise my theme by adding my logo etc. I have completely removed wordpress (plus the theme and my database) three times now from my server but after I reinstall it, the same thing is happening. Can you help please?
Hi,
I am very sorry for the late reply, I hope for an understanding in these times.
Can you please let me know the version of WordPress? Please update it to the latest version (5.4), and make sure that you have installed and activated all the required plugins in Appearance > Install Plugins.
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Many thanks for your reply - I raided the problem with my hosting company and they admitted the problem was on their side so they fixed it.
Glad to know, feel free to ask for anything you need.
Kind Regards
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