Okay
  Public Ticket #2325099
Theme functionning
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Comments

  • Samia Arafa started the conversation

    Hello, 

    I just installed the theme .. And 

    1 - I had to dig deep to find about the neuron core plugin. 

    2 - Revolution slider is not registered (not activated, to fully benefit from it). It's the 6.1.7 version instead of latest one 6.2. .. So I could've have downloaded it without the theme ... All its templates are premium and must be bought.

    3 - I can't seem to find the templates ... The created pages, but we are far from the 500 options. I have one homepage template only !!!! 

    I tried to import templates from appearance > demo import .. More than 20 imports failed ...

    4 - Where and how do I find the shape dividers ?

    5 - Under projects are layouts but only for posts and I don't have a blog  !

    7 - The live customizer ?

    8 - Didn't find any header or footer builder .. only 7 header templates in elementor. By the way, all the pages templates are from elementor. 


    Right now I feel like I have bought a free wordpress generic theme ... or less.

    1 homepage template and 7 header templates ! 


    Since you have such good reviews, I'm thinking I'm doin something wrong.

    Am I doin sooooo wrong ? I really hope not.

    Can you please inlighten me on how to benefit from all the great things you promise ? 


    Thanks !

    Samia



  •   Neuron replied privately
  • Samia Arafa replied

    Hello, 

    1 - About the revolution Slider : Thanks for providing me with the latest version, but it's still unregistred. You said : We have purchased an extended license and included it for free in our theme. How come it still says the plugin is not activated ? 

    See attachment "revslider".

    2 - The ability of header & footer Builder is that via page builder : This has nothing to do with your theme, this is basic free elementor.  And thank you for the link of how to use elementor, but I've been using this page builder from day one, and the pro version seems to allow a lot more than your theme. 

    3 - My last question please : How many templates are there really ? How many homepage templates ? and how many sections templates. (Do not count elementor please).

    Thank you for your fast answer though.

    Kindly

    Samia



  • Samia Arafa replied

    Also, the logo doesn't work ... 

  •  675
    Neuron replied

    Hi Samia,

    1) Unfortunately, no one can share the Revolution Slider License, since there is only one license and we purchased the extended version.

    https://themeforest.net/licenses/terms/extended

    2) I don't get it, we use the page builder Elementor, why we should have implemented a new page builder for the header & footer? It's a lot easier to work with Elementor & combining our elements & design, also the free version does not include the header & footer builder.

    3) Everything that is listed in Arkhitekton can be imported in only one click at Appearance > One Click Demo Importer, later you can save all them to templates.

    4) That's a header built on Elementor, so the logo should be changed directly on the header. Please hover onto the button Edit with elementor a new dropdown will appear with the all templates that are being used on that page(including the header that you want to edit).

    Kind Regards


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  • Samia Arafa replied


    Hey, 

    I can probably win an award for the most pain ** *** *** client. 

    I found all the templates and elements ... I just had to scroll through the pages. How dumb is that ? I'm glad I was doing so wrong !


    Thank you for your patience. 

    But i'll probably be back with some questions. Niahaha (evil laugh) ..

    Thank you again !!!!

    Best regards. 

    Samia

  •  675
    Neuron replied

    Hi Samia,

    Hahah, no worries, we're here to help for anything that you needsmile.png

    Feel free to ask for anything you need.

    Kind Regards


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  • Samia Arafa replied

    Thanks !

  •  675
    Neuron replied

    You're welcome anytimesmile.png

    Kind Regards


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