Okay
  Public Ticket #2303178
Request for Refund
Closed

Comments

  • Lcon2244 started the conversation

    I am so disappointed by the dysfunction of this theme. The theme editing functions, demo content does not transfer, logo does not update to all pages, the slider is not pre-set so you have to manually find and create one. Ultimately, this is the most frustrating theme I've worked with. I have purchased over 9+ themes on Envato and this is by far my least favourite. Waste of my money and time. Super disappointed. I have to have a site up and live by friday and this has way too many issues for me, I do not have time for this. I would like to request a refund as this was $80 CAD for me. If I receive my refund, I will remove my review.

  •  675
    Neuron replied

    Hi Lcon,

    In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign them to different pages, so please hover onto button Edit with Elementor and see if there appears a header template. https://prnt.sc/ppaaad

    Click onto the template and the editor for that template will be opened where you can easily edit it.

    - Video Tutorials about header builder.

    How to import Slider?

    1. From the WordPress dashboard go to the Slider Revolution menu item. http://prntscr.com/ohbe0y
    2. Click on the Manual Import. http://prntscr.com/ohbeb7
    3. Inside the theme > includes > demo-importer > revslider, you will find the sliders that are pre-built with our theme, they also are in the dummy_content folder of the theme package.
    4. Drag & drop them into the Revolution Panel. http://prntscr.com/ohbf9g
    5. They will be available to use via the element Slider Revolution in Elementor. http://prntscr.com/ohbg49

    If you're really don't want to stay with Arkhitekton, that's okay. But we believe that it would take 4-5 minutes to start creating your website, it's very easy to work withfrown.png 

    https://themeforest.net/refund_requests/new

    Kind Regards


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