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  Public Ticket #2299678
Problems showing videos
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Comments

  • Alba started the conversation

    I have uploaded videos via iframe (from Youtube and Vimeo) and they are not showing now when the view is little (it shows a black square). However when I'm editing the view they are showing properly, and also you can see them if the view is bigger (with the same block and settings).

    Maybe is something about some update because one month ago they were showing properly.

  •  675
    Neuron replied

    Hi Alba,

    Can you please provide me with an URL of that portfolio item? So, I can check it and see what's going on.

    Kind Regards


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  • Alba replied

    Sure, there you are: http://albacolorus.es/portfolio/lola-cruz-aw-16-17/

    It happens with all the projects that are displaying the info like this. It doesn't matter if it's from vimeo or youtube, in the previous message you can see screenshots about it too.

    Thanks

  •  675
    Neuron replied

    Hi Alba,

    Thanks for sharing the URL, can you please provide me with your wp-admin, I will have a quick look to see why that is not working.

    Kind Regards


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  •   Alba replied privately
  •  675
    Neuron replied

    Hi Alba,

    It seems like the plugin SmushIt is causing the issue, when I've deactivated it, it works alright.

    https://prnt.sc/r5cu6v

    Let me know if you need anything elsesmile.png

    Kind Regards


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