Hi,

Is there any issue that is appearing or simple you can't edit?

There are few PHP settings that can cause this, please talk to your host providers and tell them to do the following changes.

PHP Recommendations

Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

Be careful using these settings, some hosting companies don’t allow users to change php settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

Kind Regards

Hi,

Please check the following URL. It explains how the issue can be fixed.

- https://docs.elementor.com/article/576-elementor-widget-panel-not-loading

Feel free to ask for anything you need.

Kind Regards

Hi,

The reason why neuron core is not working is because of the maximum execution time and PHP version.

Please check the PHP version, it should be running on 7.0 or higher.

Check also the PHP settings.

PHP Recommendations

Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

Be careful using these settings, some hosting companies don’t allow users to change php settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

Kind Regards

Hi,

I am very sorry for the late reply, the issue stays on the low PHP settings of your server, I am sure they will be fixed, after changing the following settings.

PHP Recommendations

Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

Be careful using these settings, some hosting companies don’t allow users to change php settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

You will see that even in another theme this will happen, so you will see that the problem was not in the theme but in the server.

For Refund: https://themeforest.net/refund_requests/new

Kind Regards