Okay
  Public Ticket #2294026
installing kyoto
Closed

Comments

  • Magali started the conversation
    February 7, 2020 at 8:27pm

    Hello,

    I just bought my license for the theme kyoto, and it is impossible to download it completely (even if it says that it is 100% imported)  in my Bluehost portal (where Wordpress is already there).

    I have any colours, typo,... 

    The zip is not completed! What can I do? Please help!!!


  •  675
    Neuron replied
    February 8, 2020 at 1:56pm

    Hi Magali,

    Is there any issue that is appearing on the install? Are you trying to install the installable zip file right?

    I would suggest you the following changes.

    PHP Recommendations 

    Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

    Be careful using these settings, some hosting companies don’t allow users to change php settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    Feel free to ask for anything you need.

    Kind Regards

    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.