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  Public Ticket #2283364
Couldn't import theme template properly
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Comments

  • Fangyi started the conversation

    Hi, when I used One Click Demo Import to import template, it always shows the  template has been installed successfully; however the site is either without the content(text, pics placeholders) or wrong template- as I have tried importing several templates. 

    I want to import the template of Designer Portfolio which did not really import the content, then I tried creative portfolio agency it becomes some blog post format. 

    Kindly let me know what should I do.

    Many thanks!

  •  675
    Neuron replied

    Hi Fangyi,

    Please make sure to install and activate all required plugins, especially Neuron Core & Elementor.

    The plugins can be installed at Appearance > install Plugins.

    Feel free to ask for anything you need.

    Kind Regards


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  • Fangyi replied

    Hi thanks for your reply.

    Those have been installed. Any other suggestions?

    Could I share with user name and pw so you could have a look?



  • Fangyi replied

    Hi just want to add,

    now my page stay in one blog post templates, no matter which template domos I imported (yet it always shown that the demo has imported successfully)

  •  675
    Neuron replied

    Hi Fangyi,

    Can you please provide me with your wp-admin, I will have a quick look and import the demo that you're trying to import. Make sure to tick private on the reply.

    Kind Regards


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  •   Fangyi replied privately
  • Marina replied

    I have exactly the same issue

  •  675
    Neuron replied

    Hi Fangyi,

    It seems like you have already import the whole demo of Bifrost, so what I've did is.

    • Set the Designer Portfolio as Front Page.
    • Set the Permalinks to Pretty Permalinks
    • Disabled the Elementor Default Colors & Fonts.
    • Created a new menu called Primary Menu.

    What I would suggest you to do next?

    • Remove the unwanted pages or draft them(faster website)
    • Start replacing the content & portfolio items.

    How Portfolio Items works?

    The images that are displayed on the portfolio element are portfolio items, they are linked through categories to the portfolio element. The images that are displayed for the portfolio item are placed on featured image of each portfolio item.

    The following example shows a posts element in which are attached 'Apps', 'Development' and 'Editing' categories, which means all the portfolio items that have assigned one of these categories will be directly displayed on that page.

    http://prntscr.com/mygdot

    There is also the Metro Layout Type in which the posts are manually added via query field, the reason why they are manually added there is because of their columns flexibility.

    http://prntscr.com/mygeai

    How to edit Header?

    In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign them to different pages, so please hover onto button Edit with Elementor and see if there appears a header template. https://prnt.sc/ppaaad

    Click onto the template and the editor for that template will be opened where you can easily edit it.

    - Video Tutorials about header builder.

    Feel free to ask for anything you need.


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  •   Fangyi replied privately
  • Fangyi replied

    Hi! I got things figure it out so please ignore my please inquiry. Thanks again for your help. And hopefully it'll get smoother from now on!

  •  675
    Neuron replied

    Hi Fangyi,

    I am very sorry for the late reply, we were not working on the weekend.

    Glad to know, feel free to ask for anything you needsmile.png

    Kind Regards


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