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  Public Ticket #2275577
Revolution Slider
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Comments

  • juanrane started the conversation

    I'm trying to import the slider from the demo, but it says the file is incompatible, how can I create the "design agency" demo slider?

    thanks

    Juanra

  •   Neuron replied privately
  • juanrane replied

    I tried again, now with the file you sent me, and the same error...

    thx


    Juanra

  •  675
    Neuron replied

    Hi Juanra,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Kind Regards


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  •   juanrane replied privately
  •   Neuron replied privately
  •   juanrane replied privately
  •   Neuron replied privately
  •   juanrane replied privately
  •  675
    Neuron replied

    Hi Juanra,

    It seems like your hosting server is throwing a 406 error.

    I had a similar problem recently with this 406 Not Acceptable error occurring when trying to update permalinks in WordPress. I also had the same problem when submitting any changes to the editor, etc. Google Webmaster tools would yield the same result.

    The solution is to disable the mod_security firewall within your .htaccess file.

    My fix was to install a plugin called "WP Htaccess Editor" (free WP plugin), then update the .htaccess file to the following, between the "Begin WordPress" and "End WordPress" tags:

    https://wordpress.org/plugins/wp-htaccess-editor/

    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    Kind Regards


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  •   juanrane replied privately
  •  675
    Neuron replied

    I've found what is causing the failure.

    https://prnt.sc/qr6qol

    Your server is running out of memory, I've also checked the settings on site health, you had low settings set for the maximum execution time and similar features.

    I would recommend you to talk to your host providers and tell them to do the changes below.

    PHP Recommendations

    Memory Size: memory_limit = 256M
    Script execution time: max_execution_time = 400
    Number of input variables: max_input_vars = 4000
    

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
    php_value memory_limit 256M
    php_value upload_max_filesize 10M
    

    Be careful using these settings, some hosting companies don’t allow users to change php settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    Kind Regards


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  •   juanrane replied privately
  •  675
    Neuron replied

    I'm really lost, I've been reading and checking why this can happen.

    Please check on this article, they're saying that the modsecurity can cause this too.

    - https://www.raymond.cc/blog/fix-wordpress-not-acceptable-error-406/

    Kind Regards


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  •   juanrane replied privately
  •  675
    Neuron replied

    Hi Juanra,

    Glad to know, feel free to ask for anything you need.

    Kind Regards


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  •   juanrane replied privately
  •  675
    Neuron replied

    Hi Juanrane,

    Unfortunately I am not able to access the website, it says 403 forbidden access. https://prnt.sc/qtvt9q

    How to place it on pages?

    Go to the setting of the slider you want to display in your page and grab its shortcode. http://prntscr.com/n7bsr1

    Edit the page with Elementor and place a shortcode element, inside that enter the shortcode of the slider. http://prntscr.com/n7bu3z

    Feel free to ask for anything you need.

    Kind Regards


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