I bought this Wordpress theme yesterday and it does not work. Can I have a refund? I am unable to modify the theme through Wordpress , and I would just like a refund.
Can you please let us know what you can't modify, we''ll be happy to assist you. You can even try the demo importer which will import the demo that we have online with placeholder, so you don't have to start from scratch.
You can check the getting started section in documentation:
I had issues regarding my PHP, my server, and with the theme.It just was not working on my end. I bought the theme the other day, and I would like to request refund please. Can you please help me with this.
I bought this Wordpress theme yesterday and it does not work. Can I have a refund? I am unable to modify the theme through Wordpress , and I would just like a refund.
Hi Garret,
Can you please let us know what you can't modify, we''ll be happy to assist you. You can even try the demo importer which will import the demo that we have online with placeholder, so you don't have to start from scratch.
You can check the getting started section in documentation:
- https://neuronthemes.com/documentation/kyoto/#getting_started
Kind Regards
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Hello,
I had issues regarding my PHP, my server, and with the theme.It just was not working on my end. I bought the theme the other day, and I would like to request refund please. Can you please help me with this.
Best,
Garrett Day
Hi Garrett,
Please send a support ticket to Envato explaining your issue.
- https://help.market.envato.com/hc/en-us/requests/new
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.