Hi,

I am very sorry for the late reply, we were not in the office since some small vacations & holidays. We'll do our best to reduce the response time, hope you've enjoyed the holidays too

Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Make sure to tick private on the reply.

Kind Regards

Hi,

Can you please also provide me with the URL.

Kind Regards

Hi,

I saw that your server was running on low settings of PHP, can you please talk to your host providers and do the following changes.

PHP Recommendations

Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

Be careful using these settings, some hosting companies don’t allow users to change php settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

Kind Regards

You are welcome anytime, feel free to ask for anything you need

If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.

Kind Regards,
NeuronThemes