Okay
  Public Ticket #2251522
Theme - child
Closed

Comments

  • Dustin Hughes started the conversation

    please look at my site, www.dus10hues.com, for some reason the child theme is not installing the correct version (portfolio showcase) I choose, even after importing the the data and using the plugin. Ive spent hours and cannot figure out what the heck is going on. 



  •  675
    Neuron replied

    Hi Dustin,

    Sorry for the late reply, happy holidays to you and your familysmile.png

    The page that you've send me is created with a masonry metro.

    Are you trying to import this demo?

    https://neuronthemes.com/bifrost/projects-showcase/

    It is created with Slider Revolution, you need to make sure that the plugin is installed and activated, you can import the demos at Appearance > One Click Demo Importer.

    Kind Regards


    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.

  • Dustin Hughes replied

    Hello and happy holidays. Thanks for the quick reply. I looked at the website and its working now. I just need to import the data so I can see what size the images need to be and what not. 


    Thanks,

    Dustin

  •  675
    Neuron replied

    Hi Dustin,

    Glad to know, feel free to ask for anything you need.

    Kind Regards


    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.

  • Dustin Hughes replied

    I tired it again and now its all messed up. Its like its pulling from a different theme. 

  •  675
    Neuron replied

    Hi,

    What is messed? Can you please provide me with any specific screenshot so we can check it?

    Kind Regards


    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.

  • Dustin Hughes replied

    please see the pics i ahve attached.  when i try to install a child this is what shows up but the back end says everythign went well. This is becoming a huge issue for me. Ive never had this much a problem before with a theme. I may need a refund if this doesnt grt resolved, ite been too long and too much of a hassle. 


    Thanks,

    Dustin 


  •  675
    Neuron replied

    Hi Dustin,

    That's a page, you can search it on Pages > Projects Carousel.

    You can have  a look into the introduction video of Bifrost.

    - https://www.youtube.com/watch?v=v21EJUGLkbE

    It explains how the demo importer works and how the pages are added.

    Kind Regards


    Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.