Okay
  Public Ticket #2246322
Installing theme
Closed

Comments

  • Fatima Verissimo started the conversation

    Hi there,

    I can not install the theme, I have tried several times.

    I am always getting the follow error:

    The call you followed has already expired.

    Looking forward to hearing from you

    Many Thanks

    Fátima



  •  675
    Neuron replied

    Hi Fatima,

    Please read this article, it explains how to fix that.

    - https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/

    The reason why that is happening is because host(server) is running out of memory.

    Kind Regards


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  • Fatima Verissimo replied

    Hi, 

    I can not get the website done properly with this template.

    Could I get my money back please?

    I am trying to do it since I bought.

    Always that I want to change the home should I import the demo?

    Why when I change the demo all the portfolio changes with all this pages that came along with the demo importation for example  Side Portfolio v8 — Elementor.

    Does not make sense to me. Could I have my money back please?

    I would like a normal portfolio settings like I got before from a theme I had already.

  •  675
    Neuron replied

    Hi Fatima,

    What is not working? What portfolio settings, I am not understanding quite well, sorry.

    So, you have imported the demos and you want to use Side Portfolio v8 right?

    The images that are displayed on the portfolio element are portfolio items, they are linked through categories to the portfolio element. The images that are displayed for the portfolio item are placed on featured image of each portfolio item.

    The following example shows a posts element in which are attached 'Apps', 'Development' and 'Editing' categories, which means all the portfolio items that have assigned one of these categories will be directly displayed on that page.

    http://prntscr.com/mygdot

    One more thing is the Metro Layout Type in which the posts are manually added via query field, the reason why they are manually added there is because of their flexibility for columns.

    http://prntscr.com/mygeai

    You can duplicate portfolio items simply via this plugin.

    https://wordpress.org/plugins/duplicate-post/

    Kind Regards


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  • Fatima Verissimo replied

    Hi,

    I already used many portfolio themes before, all them you add to portfolio your work with the related category, and after you have a static home page, and it is done... simple and easy.

    How can I do it in that theme?

  •  675
    Neuron replied

    Do you mean insert it as homepage? You can do that in Settings > Reading > Front Page, the page that you will assign there will be front page, have you checked the demo importation video? It's quick and very useful.

    https://www.youtube.com/watch?v=v21EJUGLkbE

    Feel free to ask for anything that you need.

    Kind Regards


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  • Fatima Verissimo replied

    Hi,

    How can I have the Projects Carousel as home page?


    Thank you

  •  675
    Neuron replied

    Hi,

    Of course, please go to Appearance > One Click Demo Import and search for it, import it and after that a page under that name will be created, so you can go to Settings > Reading and set it as front page.

    Let me know if you need further help.

    Kind Regards


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  • Fatima Verissimo replied

    Hi,

    It is not coming out.

  •  675
    Neuron replied

    Is that so?

    Can you please provide me with your wp-admin, I will have a quick look. Make sure to tick private on the reply.

    Kind Regards


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  •   Fatima Verissimo replied privately
  • Fatima Verissimo replied

    I regret so much to buy it.

  •  675
    Neuron replied

    Hi Fatima,

    I am sorry but the WordPress information is not working.

    It seems like you've placed a carousel there, you can hide the overlay and leave only the images or what is your wish?

    https://prnt.sc/qg4hf8

    - https://prnt.sc/qg4hwx

    Let me know If I can help you further.

    Kind Regards


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