Okay
  Public Ticket #2241762
Elementor emergency mode
Closed

Comments

  • Karina started the conversation
    December 12, 2019 at 2:25pm

    Hello,

    I have a problem with using elementor for some pages - e.g. 

    — Projects Item Vertical 

    when I try to Edit with Elementor it doesn't load properly, but as emergency mode of Elementor. I followed the instructions of Elementor support and apparently there is a conflict between obligatory plugin Advanced Custom Fields and Elementor - when I desactivate Advanced Custom Fields Elementor for this page works normally.


    What do you suggest?


    Best regards

    Karina

  •  675
    Neuron replied
    December 12, 2019 at 2:27pm

    Hi Karina,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to tick private on the reply.

    Kind Regards


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  •   Karina replied privately
  •   Karina replied privately
  •  675
    Neuron replied
    December 13, 2019 at 4:18pm

    Hi Karina,

    It seems like the ACF fields were loading two times, I've removed them on the custom fields, everything seems to be working fine now.

    - https://prnt.sc/qafvp1

    Kind Regards

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  •   Karina replied privately
  •  675
    Neuron replied
    December 17, 2019 at 10:41am

    Hi Karina,

    It seems lik your hosting is running out of memory.

    PHP Recommendations 

    Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

    Be careful using these settings, some hosting companies don’t allow users to change php settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    Kind Regards

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