Okay
  Public Ticket #2238878
can't save
Closed

Comments

  • Phunkemedia started the conversation

    Each time I try save a change on the home page i get a 'Server Error (403 Forbidden).

    I've got the latest Elementor version and I've successfully tested saving on other template pages but can't get this working. Ca you please advise?

  •  675
    Neuron replied

    Hi,

    Please have a look into this article, it explains how that can be fixed, it is directly connected with the server.

    - https://docs.elementor.com/article/185-the-update-button-does-not-work

    Kind Regards


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  • Phunkemedia replied

    Thank you, I'll give that a try...

  • Phunkemedia replied

    I've got it working. kind of.

    I was already able to save on other pages, just not the home page so it didn't make sense that it was a hosting issue. (i could be wrong..) So I turned off my Wordfence plugin, updated the home page then turned it back on. Can only update that page with the plugin deactivated so appears to at least be a work around for now.

    Hopefully this helps others stuck with this problem.

  •  675
    Neuron replied

    Hi,

    While doing some research I found that you can whitelist a URL, please do as following.

    1. Go to Wordfence -> All Options
    2. Scroll Down until you see Whitelisted URLs
    3. Put /publish-here/ for the URL
    4. Put Param Type: Query String for the drop-down
    5. Put ap_form_content_editor for the Param Name
    6. Click the Add button
    7. Click Save Changes in the top-right corner of the screen

    For example: https://i.imgur.com/xNAARNm.png

    Please test it and let me know if you can keep the Wordfence plugin active and publish that page.

    Kind Regards


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  • Phunkemedia replied

    I thought you were on to something there...!
    Unfortunately it didn't fix the problem :(

    I appreciate you trying though!

  •  675
    Neuron replied

    Hmm, sorry about that. 

    I'll do again research and see if I can find anything, you can also contact their support or maybe in the WordPress support of the plugin and they can help you maybe further.frown.png

    You're welcome anytime, feel free to ask for anything you need.

    Kind Regards


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