1 - Video: I want to add a Video in Side Portfoli, but I noticed the default settings only allows images, but no videos. Is there a way to upload videos as well?
2 - Link: I have "Portfolio" and "Contact" in my navigation. "Contact" has a menu anchor over my contact form. When I'm on the home page this works great, but not when I'm on a different page, then I always end up at the beginning of my portfolio -> but it should end up over my contact form. Where is the mistake here? (see images: elementor.jpg and menu_settings.jpg)
1. Ok, maybe you should think about to installing it. Since it makes sense that a portfolio is not just pictures ;)
2. I haved linked the completely link in the menu -> as you can see in my picture "menu_settings.jpg" from yesterday and (and I also deleted Cache) it still does not work !
Why you do not read the message correctly and look at the attachments? And again I have to wait 24h for an answer. In another ticket with your support: my questions do not answered for 3 DAYS successively read over and not answered (although I pointed out EVERY DAY that the question was not answered). Slowly I'm really angry!!!
I am very sorry for the late reply, we were on a business trip, so I could not respond in time. I apologize and I understand your concern, from now on the replies will come way more faster and you don't have to wait a day for a reply.
2) I will attach a gif below and you'll see that it works alright, maybe you have managed to solve it out or please check if that page has the same menu with the other pages.
Feel free to ask for anything you need.
Kind Regards
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Yes, it works in your gif... It seems to do with Firefox. Because I have tested it in other browsers and there it works, but not in Firefox. And that certainly has nothing to do with the settings?
I am sorry for the late reply, I've done some research yesterday and could not find a perfect solution for Firefox, it seems like menu anchor does not work properly there.
Try to give the anchor to any other section(maybe as ID).
Feel free to ask for anything you need.
Kind Regards
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It seems I was looking on the wrong path, fortunately I've found the solution, the animations of portfolio items did not let the anchor go to the contact properly because their height could not be calculated, so I've added a min height of 1300 pixels to the portfolio element. https://prnt.sc/q4al08
So, the calculation will be already done when you press kontakt.
Please test it and let me know if it is alright.
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Hi there,
1 - Video: I want to add a Video in Side Portfoli, but I noticed the default settings only allows images, but no videos. Is there a way to upload videos as well?
2 - Link: I have "Portfolio" and "Contact" in my navigation. "Contact" has a menu anchor over my contact form. When I'm on the home page this works great, but not when I'm on a different page, then I always end up at the beginning of my portfolio -> but it should end up over my contact form. Where is the mistake here? (see images: elementor.jpg and menu_settings.jpg)
Thanks
Hi,
1) Unfortunately, you can't. If you want more control you can change the type of portfolio item to Elementor and start changing with it.
2) Please link the completely link, not only #kontakt on menu but http://yourdomain.com/#kontakt or in which page is.
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Hi,
1. Ok, maybe you should think about to installing it. Since it makes sense that a portfolio is not just pictures ;)
2. I haved linked the completely link in the menu -> as you can see in my picture "menu_settings.jpg" from yesterday and (and I also deleted Cache) it still does not work !
Why you do not read the message correctly and look at the attachments? And again I have to wait 24h for an answer. In another ticket with your support: my questions do not answered for 3 DAYS successively read over and not answered (although I pointed out EVERY DAY that the question was not answered). Slowly I'm really angry!!!
Hi,
I am very sorry for the late reply, we were on a business trip, so I could not respond in time. I apologize and I understand your concern, from now on the replies will come way more faster and you don't have to wait a day for a reply.
2) I will attach a gif below and you'll see that it works alright, maybe you have managed to solve it out or please check if that page has the same menu with the other pages.
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Hi,
Yes, it works in your gif... It seems to do with Firefox. Because I have tested it in other browsers and there it works, but not in Firefox. And that certainly has nothing to do with the settings?
Thanks
Hi,
I am sorry for the late reply, I've done some research yesterday and could not find a perfect solution for Firefox, it seems like menu anchor does not work properly there.
Try to give the anchor to any other section(maybe as ID).
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Hi,
thanks for your answer. How exactly I have to do this with the ID?
Kind Regards
Hi,
You can add the ID on the Advanced Tab of the section.
- https://prnt.sc/q3v3h3
Please test it and let me know if it works on Firefox.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Hi Lydia,
It seems I was looking on the wrong path, fortunately I've found the solution, the animations of portfolio items did not let the anchor go to the contact properly because their height could not be calculated, so I've added a min height of 1300 pixels to the portfolio element. https://prnt.sc/q4al08
So, the calculation will be already done when you press kontakt.
Please test it and let me know if it is alright.
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Hi,
Great! It works. Thank you very much for your efforts!
Kind Regards
You are welcome anytime, feel free to ask for anything you need
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.