My global header settings are set to 'Template', 'Absolute', 'Sticky' and 'Autohide' is set to 'On'.Everything works fine in the preview in customize but when I look at the live version it doesnt work.
All elements are set to inherit, however, if I change the header settings on the individual page it works? Why would it be not inheriting the full settings when live but works fine in the preview?
There's a strange issue that happens time to time on Customizer(Global Settings), when there is only one header template that issue occurs, can you please simply create one more header template, it can be blank but published.
After creating the second one, select the new template on the Customizer click publish and then re-select your header template, it should work on that way.
Kind Regards
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I created a new header template and set it as both default and sticky template, published, then swapped it back to my original headers. The issue is still there though. As I say, works fine in the customizer preview, just not live. I have also tried it in different browsers.
I am sorry for the late reply, yesterday I could not found why the issue was displaying, morning I just saw that you were running 2.0.0 of Bifrost, and we have released few updates(it is not on 2.0.2) the update that fixed that issue.
No worries, you don't need to update it, since I've added the code directly to the theme and now it works alright.
Feel free to ask for anything you need.
Kind Regards
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The issue was on the code, we've fixed that on 2.0.1 and you were still running 2.0.0, but no worries, I've fixed the code properly, so in the next update you won't lose a thing
Kind Regards
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My global header settings are set to 'Template', 'Absolute', 'Sticky' and 'Autohide' is set to 'On'.Everything works fine in the preview in customize but when I look at the live version it doesnt work.
All elements are set to inherit, however, if I change the header settings on the individual page it works? Why would it be not inheriting the full settings when live but works fine in the preview?
Thanks
Hi Kris,
There's a strange issue that happens time to time on Customizer(Global Settings), when there is only one header template that issue occurs, can you please simply create one more header template, it can be blank but published.
After creating the second one, select the new template on the Customizer click publish and then re-select your header template, it should work on that way.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Hi, thanks for the response.
I created a new header template and set it as both default and sticky template, published, then swapped it back to my original headers. The issue is still there though. As I say, works fine in the customizer preview, just not live. I have also tried it in different browsers.
Hi,
Can you please provide me with your wp-admin and let me know which headers you want to use, so I will check exactly why this is not working.
Kind Regards
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Hi,
I am sorry for the late reply, yesterday I could not found why the issue was displaying, morning I just saw that you were running 2.0.0 of Bifrost, and we have released few updates(it is not on 2.0.2) the update that fixed that issue.
No worries, you don't need to update it, since I've added the code directly to the theme and now it works alright.
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Ok thanks. Just to satisfy my curiosity, what was the issue?
Hi,
The issue was on the code, we've fixed that on 2.0.1 and you were still running 2.0.0, but no worries, I've fixed the code properly, so in the next update you won't lose a thing
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.