Thank you! I really appreciate your help. Sure, I can give you access, please, jut tell me exactly what kind of access do you need? What plugin do you need to see or file?
Sorry for ask, but the security of our servers and our customers is very important :)
I completely understand your concern, I need the WordPress admin information that you use to log in inside WordPress admin dashboard, because from there I would be able to edit the code. If you can give me FTP access that would be better.
Feel free to ask for anything you need.
Kind Regards
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Sorry but I still see the picture with low quality. I lost quality in my product image, on the other hand, if you put the mouse pointer over the image to zoom, the image see very well.
I am very sorry for the late reply, we were not working on the weekend.
I have now replaced large with full, so the full resolution will be displayed on the product pages, you don't have to worry anymore about their resolution.
Feel free to ask for anything you need.
Kind Regards
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Hi Team,
I lost quality in my product image, due to I have images which size is 800x800 and the website take a 1024x1024 size.
Where is the place to adjust the size of the single product image?
I put the link in "Related URL" field.
Thanks in advance for your help.
Hi Martin,
I'm very sorry for the late reply.
Feel free to ask for anything you need.
Kind Regards
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Hi,
Thanks for your response.
I don't have that option, please check what I see (attached a image)
Regards.
Hi Martin,
Sorry, it seems like they moved that option somewhere else.
Can you please try to add the following snippet in functions.php, I would suggest the child theme, because in case any update nothing would lose.
add_filter( 'woocommerce_gallery_thumbnail_size', function( $size ) { return 'large';} );
Feel free to ask for anything you need.
Kind Regards
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Hi,
Thanks for your response.
I added this snippet to my functions.php in child theme but it didn't work. Could you please let me know other alternative?
Thanks in advance.
Martín.
Hi Martin,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with you wp-admin, I will add it quickly or see what's not working when you've added it
Feel free to ask for anything you need.
Kind Regards
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Hi,
Thank you! I really appreciate your help. Sure, I can give you access, please, jut tell me exactly what kind of access do you need? What plugin do you need to see or file?
Sorry for ask, but the security of our servers and our customers is very important :)
Best regards.
Hi Martin,
I completely understand your concern, I need the WordPress admin information that you use to log in inside WordPress admin dashboard, because from there I would be able to edit the code. If you can give me FTP access that would be better.
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Hi Martin,
No worries, It seems like I've missed a piece of code, it works alright now.
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.
Hi,
Sorry but I still see the picture with low quality. I lost quality in my product image, on the other hand, if you put the mouse pointer over the image to zoom, the image see very well.
I appreciate your comment.
Thanks in advance!
Hi Martin,
I am very sorry for the late reply, we were not working on the weekend.
I have now replaced large with full, so the full resolution will be displayed on the product pages, you don't have to worry anymore about their resolution.
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.