Okay
  Public Ticket #2207195
elementor error
Closed

Comments

  • Ana started the conversation
    November 6, 2019 at 8:52pm

    Hello,

    I have some problems with my website https://essenza.poiagency.com/

    I think arkhitekon theme have some issues with elementor. My website generates "The site is experiencing technical difficulties." But these error dissapear whend I deactivate elementor.

    I will send some admin credentials:

    Link: https://essenza.poiagency.com/wp-admin/

    User: support

    Pass: (!j2v6l9%JRlohTwkR21jMM#

    Can you help me please?

  •  675
    Neuron replied
    November 7, 2019 at 12:53pm

    Hi Ana,

    Please make sure that your server is running on 7.0 PHP or higher, also you have the following settings of PHP, talking to your host providers would make it solve this quickly.

    PHP Recommendations 

    Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

    Be careful using these settings, some hosting companies don’t allow users to change php settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    Feel free to ask for anything you need.

    Kind Regards

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