Okay
  Public Ticket #2205296
dropdown menù
Closed

Comments

  • emanuela started the conversation

    hello, I set a dropdown menu on every page and now they are no longer working, this warning appears to me: if there is any issue on the mega menu or dropdown menu, please reload the editor,

    what does it mean to reload the editor ????

  •  675
    Neuron replied

    Hi Emanuela,

    Ignore the notice, that's only for the editor when the menu is appeared for the first time. Maybe because the window is too small and it is directly being transformed to dropdown.

    You can change the breakpoint from the desktop. https://prnt.sc/pstlie

    So, it will be transformed to the menu you're looking from the start.

    Kind Regards


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  • emanuela replied

    no, I want the menu to drop down even in the desktop version, the problem is that it doesn't work, in the past few days it worked correctly and I didn't touch it

    link to the link I am attaching to check:

    https://lnx.arvexmosaic.com/products/aluminium-mosaic/

    DOES NOT WORK!!

  •  675
    Neuron replied

    Hi Emanuela,

    It seems to be working fine for me. https://prnt.sc/pt5ppz It linked me to the other products correctly.

    Kind Regards


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  • emanuela replied

    with browser safari, on mac, doesn't work

  •  675
    Neuron replied

    Hi Emanuela,

    I've tested it on MacBook Pro and iMac Safari.

    - https://prnt.sc/ptnd4s

    Both worked alright, can you please let me know the version of your safari or iMac, also please clear the cache, sometimes there can be issues that are cached directly on the browser.

    - https://oit.colorado.edu/tutorial/clear-web-browser-cache-safari-6

    Kind Regards


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  • emanuela replied

    I emptied the cache and tried again, it doesn't work

    Versione 9.1.3 (11601.7.8)


  •  675
    Neuron replied

    Hi Emanuela,

    The version of your Safari was introduced 6 years ago and basically it would be impossible to make it compatible with that version, since there are no more updates for that kind of version.

    Kind Regards


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