Okay
  Public Ticket #2202447
Virus in this theme???
Closed

Comments

  • tpzen_jsc started the conversation

    Hi Team,

    I bought this theme because it's look amazing with the design. However, i was in trouble with this, i can't not send the install file to my coder through Gmail, Google ignored this. (can see the attachment below). 

    And when I installed it. Now my website has been locked. I got this notifications for my website ( can see the content below).

    I want you guys to fix it & help me deploy the theme. Now i can't handle this thing. If not, i want to get my money back.

    Looking forward to hearing from you soon.

    Thank you!

    Tuy

  •  675
    Neuron replied

    Hi Tuy,

    Of course we will help you, I don't believe that there is a virus on the theme, you're the first from the 6000 clients that is tolding me this.

    Please remove all the plugins that are not included directly on Arkhitekton and update them to the latest version also install the following plugin, it's an amazing plugin for security.

    - https://wordpress.org/plugins/sucuri-scanner/

    Feel free to ask for anything you need.

    Kind Regards


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