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  Public Ticket #2200871
The link you followed has expired
Closed

Comments

  • Cassandra started the conversation

    Hi there, I keep getting the message "The link you followed has expired" when I try to upload the theme into Wordpress. I have downloaded a plugin so that my file upload size is 64 mb, as I was having the same error before the download since I only had 8 mb of space. I'm confused about why this is still an issue.

  •  675
    Neuron replied

    Hi Cassandra,

    You need to change the memory limit of your server, I will post below the recommended settings for the PHP server to run it properly, you can also install it manually via FTP.

    PHP Recommendations

    Memory Size: memory_limit = 256M
    Script execution time: max_execution_time = 400
    Number of input variables: max_input_vars = 4000
    

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
    php_value memory_limit 256M
    php_value upload_max_filesize 10M
    

    Be careful using these settings, some hosting companies don’t allow users to change php settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    Kind Regards


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  • Cassandra replied

    I'm getting quite frustrated as I'm not a web developer. I can't do anything via ftp because I cannot get mamp connected as I keep getting an error message saying that a connection has been established, waiting for welcome message and then it times out. I upgraded to mamp pro and am getting the same error message.

    I adjusted the php.ini file to match the php recommendations and still no access. I also modified my .htaccess file and still nothing. This is what my .htaccess file contains:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    php_value max_execution_time 400
    php_value memory_limit 256M
    php_value upload_max_filesize 10M
    </IfModule>

    # END WordPress

  •  675
    Neuron replied

    Hi Cassandra,

    I'm sorry for your concern, but the issue persist to your hosting server. Have you tried talking with the host providers?

    Also, just one more thing, are you uploading the correct file? That's the installable file not the whole directory.

    The installable file is the second on the dropdown. https://prnt.sc/pr5she

    Quick Tutorial:

    https://www.youtube.com/watch?v=EDksdGFoXXw

    Feel free to ask for anything you need.

    Kind Regards


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