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  Public Ticket #2189862
Bifrost-theme-elementor-cannot-edit
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  • guruduttr started the conversation

    I have purchased theme and installed Bifrost theme, did all setup, now i am trying to edit portfolio post with elementor, but it shows white screen, i checked for memory limit or any other php related error, but all good. In Elementor>SystemInfo>ErrorLog i am getting following error - JS: 2019-10-20 07:01:40 [error X 8][https://designznart.com/demo/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.7.4:32:37355] Failed to execute 'setAttributeNS' on 'Element': 'https://www.w3.org/2000/xmlns/' is an invalid namespace for attributes.


    Can you help fixidng it.

  • guruduttr replied

    Hello,

    I tried this as well - https://wordpress.org/support/topic/namespace-error/, but still not able to fix the issue. Its urgent, i have to fix the issue immediately as we have to go live with the website tomorrow. Can you help on this.

  • guruduttr replied

    I have done fresh installation as well, but still facing same issue. Error: NamespaceError: An attempt was made to create or change an object in a way which is incorrect with regard to namespaces, also tried all fixes from this post. https://docs.elementor.com/article/184-cant-edit-with-elementor#grayendless, if you want i can share wordpress details with you so that you can investigate.

  •  675
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please let me know the PHP version of your server, you need to be running on 7.0 or higher, that could be the case that is leading to that issue.

    If the first one does not work, please try the one below.

    File Permission: Make sure that your WordPress and all subdirectories have the correct permission to make changes (755).

    Low Server Settings: The maximum execution and the scripting time is not enough to make changes from your PHP server.

    PHP Recommendations

    Memory Size: memory_limit = 256M
    Script execution time: max_execution_time = 400
    Number of input variables: max_input_vars = 4000
    

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
    php_value memory_limit 256M
    php_value upload_max_filesize 10M
    

    Be careful using these settings, some hosting companies don’t allow users to change php settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    Kind Regards


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  • guruduttr replied

    Hello,

    Thanks for your reply, see my settings below:

    PHP Version : 7.1.31
    PHP_MEMORY_LIMIT : 768M
    PHP_MAX_EXECUTION_TIME : 120
    max_input_vars : 3000

    I have not changed those now, those are from beginning, do i still need to make change for max-execution and input-vars.


  •  675
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Yes, increasing execution time will make the change.

    Feel free to ask for anything you need.

    Kind Regards


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