Okay
  Public Ticket #2178107
Website Issues
Closed

Comments

  • AL started the conversation

    Please check attachments with my text:

    Cover image blurred: On my home page, those cover image is bluring really bad. I have the same image in my individual project page, and those images just looks fine. 

    Hamburger menu disappear when i open a full size desktop view: Those pages are no longer stay in the menu, but all jump out become a list. 

    Resize the web, hamburger menu back: whenever i make the window smaller, the hamburger menu comes back. And it won't work as the menu, because once you click it, it just become a black block.

  •  675
    Neuron replied

    Hi AL,

    1) Please go to the tab thumbnail and from there disable the thumbnail resizer. https://prnt.sc/ph0zsh

    2) Please go to Appearance > Menus and set the menu you're using as Main Menu.

    3) You can either enable the header that you're using on your homepage for all page which can be done at Appearance > Customize > Header > Layout or add the following style to fix that dropdown. 

    .l-primary-header--responsive__nav a,
    .l-primary-header--responsive__nav a:hover {
        color: #fff !important;
    }

    Feel free to ask for anything you need.

    Kind Regards


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  • AL replied

    Hi,

    1) I tried to use the below links to resize my cover images, but it would not works for me. I also download that app, but those images still blurred. Would you able to tell me the right resolution or size for this cover image specifically? 

    2) I also want to create some new portfolios, but it would not appear on the home page. 

  •  675
    Neuron replied

    Hi AL,

    1) Hmm, can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to tick private. Also was that home page right?

    2) The images that are displayed on the portfolio element are portfolio items, they are linked through categories to the portfolio element. The images that are displayed for the portfolio item are placed on featured image of each portfolio item.

    The following example shows a posts element in which are attached 'Apps', 'Development' and 'Editing' categories, which means all the portfolio items that have assigned one of these categories will be directly displayed on that page.

    http://prntscr.com/mygdot

    One more thing is the Metro Layout Type in which the posts are manually added via query field, the reason why they are manually added there is because of their flexibility for columns.

    http://prntscr.com/mygeai

    Feel free to ask for anything you need.

    Kind Regards


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  •   AL replied privately
  •  675
    Neuron replied

    Hi AL,

    I've disabled the thumbnail Resizer. https://prnt.sc/pstd1h

    The resolution shows alright now. You can choose any resolution that you'd like, the last value is Custom, if you want to specify custom resolution.

    Kind Regards


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  • AL replied

    Hi There,

    I am trying to use the contact page templates that include email box for connivence (like contact-personal or contact-classic), but could not find anything that able to editing from my page except from library (please see on attachment). However, those blocks seems like the pro option which need to pay for. Please help me figure out how to reach that email contact if its possible that already include the payment form my purchase.


    Thanks

  •  675
    Neuron replied

    Hi,

    You can import the contact pages at Appearance > One Click Demo Importer and save what you need as template so you can import in your page.

    Feel free to ask for anything you need.

    Kind Regards


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  •   AL replied privately
  •  675
    Neuron replied

    Hi AL,

    You need to configure your SMTP, which is able to make WordPress ready to receive or send emails.

    You can google it, there are plenty of helpful videos which help you solve that in less than 5 minutes.

    https://www.youtube.com/watch?v=bgxfiL1GJfY

    Feel free to ask for anything you need.

    Kind Regards


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