Okay
  Public Ticket #2167871
Homepage Video
Closed

Comments

  • khainguyen started the conversation

    Hi,

    I have two questions:

    1. Is it possible to add a YouTube video in the hero for the Bifrost Creative Agency template? 

    2. How can I get the social icons to appear on the footer? I've tried Appearance > Customize > Social Media and I've already enabled. What am I doing wrong? My site is: www.khai.co

    3. How to add logo instead of text name?

    Thank you!

    Khai

  • khainguyen replied

    I figured out #3 :)

  •  675
    Neuron replied

    Hi Khai,

    I am very sorry for the late reply, we were not working on the weekend.

    Good to know, feel free to ask for anything you need.

    1) Please check the following video. https://www.youtube.com/watch?v=D7ovwGioN9E

    2) Make sure to also enable them on Appearance > Customize > Footer > Layout.

    Kind Regard


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  • khainguyen replied

    Hi, I'm still having problems adding social icons in footer. See screenshots attached.

    Khai

  •  675
    Neuron replied

    Hi Khail,

    Ah okay, well these social media are added through elementor template not through social media options, so please hover onto button Edit with Elementor and the templates will appear, so press onto the template 'Social Media' and the template will opened.

    Feel free to ask for anything you need.

    Kind Regards


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  • khainguyen replied

    Hi, when I hover over "Edit with Elementor", I see a drop down for the header template and nothing else. When I select just "edit with Elementor" I get taken to the main page which does not allow me to edit the Footer social media icons. What am I doing wrong. Here's a screen shot.

  •  675
    Neuron replied

    Hi,

    Can you please provide me with an URL, so I can check what is going on.

    Feel free to ask for anything you need.

    Kind Regards


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  • khainguyen replied

    www.khai.co

  •  675
    Neuron replied

    Hi,

    Please go to Templates and grab the shortcode of the template that holds the social media, paste that into the text widget of the footer.

    - https://prnt.sc/pe96kw

    Feel free to ask for anything you need.

    Kind Regards


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  • khainguyen replied

    Thanks, that worked! But now the icons are stacked :( How can I unstack them? See screenshot.

  •  675
    Neuron replied

    Simply edit the template with Elementor and the layout will be fixed. If it doesn't work, please provide me with your wp-admin, I will have a quick look to see what's going on.

    Kind Regards


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  •   khainguyen replied privately
  •  675
    Neuron replied

    Hi Khai,

    There were some old plugins that were messing with the social icons, I've deactivated them and now everything works alright.

    Feel free to ask for anything you need.

    Kind Regards


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  • khainguyen replied

    Thank you, that worked! One final question... I'm trying to update the portfolio slide (http://khai.co/portfolio/vertical-portfolio-v2-2/) and I'm not having any luck. I'm using "Edit Portfolio Item" in the header nav, which takes me to the Wordpress editor (not Elementor), is this correct? Because when I make text changes, it doesn't seem to be reflected when I view the page. Screen shot attached.

  •  675
    Neuron replied

    Hi,

    I still had your log in, so I went in your website and fixed the following issue.

    Elementor needed to be enabled on the portfolio post type. https://prnt.sc/pf9ddb

    Feel free to ask for anything you need.

    Kind Regards


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