I've complete broken my site and please please please help me to undo the mess up.
I had tried to remove a line of text from the top and used a different method of editing and ensured I didn't press 'save' but after closing the window my site looks a complete mess. Can you assist me on reverting to an earlier stage?
I am sorry but we do not offer any call phone number for clients, the only valid support is via the tickets.
If your styles are not applied after saving them, it might be due to a caching issue. When your styles are not applied online, please regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard, then make sure that you clear all forms of cache including your browser cache, your WP cache (your WP caching plugin if you have one), and your server cache, if you have one. (In this case, you can contact your hosting provider for help to clear the server cache). Once all cache is cleared, save your changes.
Feel free to ask for anything you need.
Kind Regards
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Hi there.
I've complete broken my site and please please please help me to undo the mess up.
I had tried to remove a line of text from the top and used a different method of editing and ensured I didn't press 'save' but after closing the window my site looks a complete mess. Can you assist me on reverting to an earlier stage?
Thanks
Do you guys have a number I can call to speak with someone as I think it may be quicker than sending / waiting for a reply? Many thanks
Hi,
I am sorry but we do not offer any call phone number for clients, the only valid support is via the tickets.
If your styles are not applied after saving them, it might be due to a caching issue. When your styles are not applied online, please regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard, then make sure that you clear all forms of cache including your browser cache, your WP cache (your WP caching plugin if you have one), and your server cache, if you have one. (In this case, you can contact your hosting provider for help to clear the server cache). Once all cache is cleared, save your changes.
Feel free to ask for anything you need.
Kind Regards
Subscribe to our newsletter to get the latest updates about NeuronThemes and join our community Facebook Group.