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  Public Ticket #2159783
One Click Demo Import
Closed

Comments

  • muitommy started the conversation
    September 22, 2019 at 10:35am

    I try click the import button of the plugin to import demo template, but no response. Only preview button works.

  •  675
    Neuron replied
    September 23, 2019 at 12:00pm

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    That's quite strange it should have worked, can you please provide me with your wp-admin, I will have a quick look to see what errors displays.

    Feel free to ask for anything you need.

    Kind Regards

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  •   muitommy replied privately
  •   Neuron replied privately
  • muitommy replied
    September 24, 2019 at 1:55pm

    Thank you. I can see the demo imported.

    But I try it again myself, the "import" button still got no response... do you know why?

    I try safari and chrome also didn't work.

  • muitommy replied
    September 24, 2019 at 1:59pm

    I don't quite understand the structure, the photo collage are composed of portfolio instead of images. Does it mean I will need set feature image of each portfolio post to get display in the collage?

     Thankss!

  • muitommy replied
    September 24, 2019 at 3:43pm

    Another layout question:

    I edit my desktop like this

    https://prnt.sc/padrtj

    When I switch to mobile, it is empty:

    https://prnt.sc/padrdk

    I try to edit on mobile side, then the menu and everything will be duplicated.

    How can I set the arrangement separately?

    Thanks again.. so many questions.


  •  675
    Neuron replied
    September 24, 2019 at 4:35pm

    Hi,

    1) Yes, unfortunately only placeholder images are included, that's mention in the item description.

    2) Please check the responsive editing.

    - https://docs.elementor.com/article/68-mobile-editing

    That header may be hidden on desktop and another header that displays on mobile.

    Kind Regards

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  • muitommy replied
    September 26, 2019 at 12:09pm

    so what else can I do for the import demo, it’s just doesn’t work for me...

  •  675
    Neuron replied
    September 26, 2019 at 4:49pm

    Hi,

    What doesn't work, can you please let me know what browser you're using, I would suggest you use the Chrome, it works great.

    Also, are you pressing import? It worked alright for me in your WordPress.

    Here's the quick video which explains the demo importer, maybe you're missing any of the steps:

    - https://www.youtube.com/watch?v=v21EJUGLkbE

    Feel free to ask for anything you need.

    Kind Regards

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